Respond to a customer feedback for an order with the option to send a text and/or promo code.

Note

This method is only available by subscription.

Request

POST

/feedback-answer

Body

application/json
{
    "feedback_id": 1234567,
    "text": "string",
    "order_nr": "string",
    "promo": 10
}

Name

Description

feedback_id*

Type: string

the ID of the feedback to be answered

Example: 1234567

text*

Type: string

The text of the partner's response to the feedback

order_nr

Type: string

End-to-end order identifier on the Yandex side in the format DDDDDD-DDDDDDDD

promo

Type: integer

Promo code with a percentage discount

Enum: 10, 15, 20, 30, 40

Responses

200 OK

Successful request, response to feedback sent to the customer. No response body..

204 No Content

Successful request, but the review is not actual. In this case, the client will not receive a response, and it will also not be possible to issue a promo code to the client.

400 Bad Request

Invalid feedback ID format. No response body.

401 Unauthorized

Authorization failed - the token expired or was not passed in the request. A retry will be made.

Body

application/json
{
    "code": "invalid-token",
    "message": "Bad token"
}

Name

Description

code

Type: string

Reason for authorization failure

Example: invalid-token

message

Type: string

Text description of the reason for authorization failure

Example: Bad token

403 Forbidden

The restaurant does not have a subscription. No response body.

No longer supported, please use an alternative and newer version.