Getting reviews of the seller's products

The method is available for all models.

If you are using an API Key token, one of the accesses in the list is required to call the method
  • communication — Customer communication
  • all-methods — Full account management
  • all-methods:read-only — View all data

Returns reviews of the seller's products using the specified filters. Exception: reviews that were deleted by customers or the Market.

You can also set up API notifications.

Yandex.Market will send you request when there is a new review. And full information about it can be obtained using this method.

How to work with notifications

The results are returned page by page, one page contains no more than 50 reviews.

The reviews are arranged in the order of publication, so you can send a specific page ID to page_token if you have received it before.

⚙️ Limit: 1,000 requests per hour

Request

POST

https://api.partner.market.yandex.ru/v2/businesses/{businessId}/goods-feedback

Path parameters

Name

Description

businessId*

Type: integer<int64>

Cabinet ID. To find out, use the request GET v2/campaigns.

ℹ️ What is a cabinet and a store on the Market?

Min value: 1

Query parameters

Name

Description

limit

Type: integer<int32>

The number of values per page.

Min value: 1
Example: 20

page_token

Type: string

ID of the results page.

If the parameter is omitted, the first page is returned.

We recommend transmitting the value of the output parameter nextPageToken, received during the last request.

If set page_token and the request has parameters page and pageSize they are ignored.
Example: eyBuZXh0SWQ6IDIzNDIgfQ==

Body

application/json
{
    "feedbackIds": [
        0
    ],
    "dateTimeFrom": "2020-02-02T14:30:30+03:00",
    "dateTimeTo": "2020-02-02T14:30:30+03:00",
    "reactionStatus": "ALL",
    "ratingValues": [
        0
    ],
    "offerIds": [
        "string"
    ],
    "paid": false
}

Name

Description

dateTimeFrom

Type: string<date-time>

The beginning of the period. Not inclusive.

If the parameter is omitted, the information is returned 6 months before the date specified in dateTimeTo dates.

The maximum interval is 6 months.

Example: 2020-02-02T14:30:30+03:00

dateTimeTo

Type: string<date-time>

End of the period. Not inclusive.

If the parameter is omitted, the current date is used.

The maximum interval is 6 months.

Example: 2020-02-02T14:30:30+03:00

feedbackIds

Type: integer[]

Review IDs.

⚠️ Do not use this field at the same time as other filters. If you want to use them, leave the field empty.
The review ID.

Min items: 1

Max items: 50

Unique items  

offerIds

Type: string[]

Filter by product ID.
Your SKU — the product ID in your system.

Usage rules SKU:

  • For each product SKU there must be one.

  • Already set SKU it cannot be released and reused for another product. Each product should receive a new identifier that has never been used in your catalog before.

SKU The product can be changed in the seller's account on the Market. Read about how to do this. in the Help of the Market for sellers.

Warning

Spaces at the beginning and end of the value are automatically deleted. For example, " SKU123 " and "SKU123" they will be treated as identical values.

What is SKU and how to assign it

Min length: 1

Max length: 255

Pattern: ^(?=.*\S.*)[^\x00-\x08\x0A-\x1f\x7f]{1,255}$

Min items: 1

Max items: 20

Unique items  

paid

Type: boolean

Filter reviews for Plus points.

ratingValues

Type: integer[]

Product evaluation.

Min items: 1

Max items: 5

Unique items  

reactionStatus

Type: string

Response status to the review:

  • ALL — all reviews.

  • NEED_REACTION — reviews to respond to.

Enum: ALL, NEED_REACTION

Responses

200 OK

A list of reviews.

Body

application/json
{
    "status": "OK",
    "result": {
        "feedbacks": [
            {
                "feedbackId": 0,
                "createdAt": "2022-12-29T18:02:01Z",
                "needReaction": false,
                "identifiers": {
                    "orderId": 0,
                    "offerId": "string"
                },
                "author": "string",
                "description": {
                    "advantages": "string",
                    "disadvantages": "string",
                    "comment": "string"
                },
                "media": {
                    "photos": [
                        "string"
                    ],
                    "videos": [
                        "string"
                    ]
                },
                "statistics": {
                    "rating": 0,
                    "commentsCount": 0,
                    "recommended": false,
                    "paidAmount": 0
                }
            }
        ],
        "paging": {
            "nextPageToken": "string"
        }
    }
}

Name

Description

status*

Type: string

The type of response. Possible values:

  • OK — There are no errors.
  • ERROR — an error occurred while processing the request.

Enum: OK, ERROR

result

Type: object

feedbacks*

Type: object[]

A list of reviews.
Product review.

paging

Type: object

nextPageToken

Type: string

ID of the next results page.

The ID of the next page.

A list of product reviews.

400 Bad Request

The request contains incorrect data. More information about the error

Body

application/json
{
    "status": "OK",
    "errors": [
        {
            "code": "string",
            "message": "string"
        }
    ]
}

Name

Description

errors

Type: object[]

A list of errors.
The general error format.

Min items: 1

status

Type: string

The type of response. Possible values:

  • OK — There are no errors.
  • ERROR — an error occurred while processing the request.

Enum: OK, ERROR

401 Unauthorized

The authorization data is not specified in the request. More information about the error

Body

application/json
{
    "status": "OK",
    "errors": [
        {
            "code": "string",
            "message": "string"
        }
    ]
}

Name

Description

errors

Type: object[]

A list of errors.
The general error format.

Min items: 1

status

Type: string

The type of response. Possible values:

  • OK — There are no errors.
  • ERROR — an error occurred while processing the request.

Enum: OK, ERROR

403 Forbidden

The authorization data is incorrect or access to the resource is prohibited. More information about the error

Body

application/json
{
    "status": "OK",
    "errors": [
        {
            "code": "string",
            "message": "string"
        }
    ]
}

Name

Description

errors

Type: object[]

A list of errors.
The general error format.

Min items: 1

status

Type: string

The type of response. Possible values:

  • OK — There are no errors.
  • ERROR — an error occurred while processing the request.

Enum: OK, ERROR

404 Not Found

The requested resource was not found. More information about the error

Body

application/json
{
    "status": "OK",
    "errors": [
        {
            "code": "string",
            "message": "string"
        }
    ]
}

Name

Description

errors

Type: object[]

A list of errors.
The general error format.

Min items: 1

status

Type: string

The type of response. Possible values:

  • OK — There are no errors.
  • ERROR — an error occurred while processing the request.

Enum: OK, ERROR

420 Method Failure

The resource access limit has been exceeded. More information about the error

Body

application/json
{
    "status": "OK",
    "errors": [
        {
            "code": "string",
            "message": "string"
        }
    ]
}

Name

Description

errors

Type: object[]

A list of errors.
The general error format.

Min items: 1

status

Type: string

The type of response. Possible values:

  • OK — There are no errors.
  • ERROR — an error occurred while processing the request.

Enum: OK, ERROR

500 Internal Server Error

Internal error of the Market. More information about the error

Body

application/json
{
    "status": "OK",
    "errors": [
        {
            "code": "string",
            "message": "string"
        }
    ]
}

Name

Description

errors

Type: object[]

A list of errors.
The general error format.

Min items: 1

status

Type: string

The type of response. Possible values:

  • OK — There are no errors.
  • ERROR — an error occurred while processing the request.

Enum: OK, ERROR

No longer supported, please use an alternative and newer version.