Getting answers to a question

Info

Console

The method is available for models: FBY, FBS, Express and DBS.

Not yet available for Market Yandex Go sellers.

If you are using an API Key token, one of the accesses in the list is required to call the method

communication — Customer communication
all-methods — Full account management
all-methods:read-only — View all data

Returns answers to a question about a product using the specified filters.

Вы также можете настроить API-уведомления

Yandex.Market will send you request when there is a new reply or comment. And full information about them can be obtained using this method.

How to work with notifications

The results are returned page by page, one page contains no more than 50 responses.

⚙️ Limit without subscription: 1 000 requests per hour ⭐️ Limit with Medium subscription: 5 000 requests per hour

Request

POST

https://api.partner.market.yandex.ru/v1/businesses/{businessId}/goods-questions/answers

Path parameters

Name

Description

businessId

Type: integer

Cabinet ID. To find out, use the request GET v2/campaigns.

ℹ️ What is a cabinet and a store on the Market?

Min value: 1

Query parameters

Name

Description

limit

Type: integer

The number of values per page.

Default: 25

Min value: 1

Max value: 50

pageToken

Type: string

ID of the results page.

If the parameter is omitted, the first page is returned.

Pass the value of the output parameter nextPageToken, received during the last request.

Example: ``

Body

application/json

{
  "questionId": 1,
  "answerIds": [
    1
  ]
}

Name

Description

answerIds

Type: integer[] | null

Response IDs.

Min items: 1

Max items: 50

Unique items: true

Example

[
  1
]

questionId

Type: integer

The issue ID.

Min value: 1

Responses

200 OK

The list of answers to the question.

Body

application/json

{
  "status": "OK",
  "result": {
    "answers": [
      {
        "id": 1,
        "text": "example",
        "canModify": true,
        "author": {},
        "status": "PUBLISHED",
        "questionId": 1,
        "createdAt": "2025-01-01T00:00:00Z",
        "votes": {},
        "comments": [
          null
        ]
      }
    ],
    "paging": {
      "nextPageToken": "example"
    }
  }
}

Type: object

All of 2 types

Type: object
status

Type: string

The type of response. Possible values:

OK — There are no errors.

ERROR — an error occurred while processing the request.

Enum: OK, ERROR
The standard wrapper for server responses.
Example
```
{
  "status": "OK"
}
```

Type: object

result

Type: object

answers

Type: object[]

canModify

Type: boolean

Whether the seller can edit the comment or delete it.

createdAt

Type: string<date-time>

The date and time when the response was created.

Example: 2025-01-01T00:00:00Z

Type: integer

The ID of the response to the question.

Min value: 1

questionId

Type: integer

The issue ID.

Min value: 1

status

Type: string

The moderation status of the response or comment:

PUBLISHED — published.
UNMODERATED — not verified.
BANNED — blocked.
DELETED — deleted.

Enum: PUBLISHED, UNMODERATED, BANNED, DELETED

text

Type: string

Text content.

Min length: 1

Max length: 5000

Example: example

votes

Type: object

dislikes

Type: integer

The number of dislikes.

likes

Type: integer

The number of likes.

The number of likes and dislikes on a question, answer, or comment.

Example

{
  "likes": 0,
  "dislikes": 0
}

author

Type: object

name

Type: string

The name of the author or the name of the cabinet.

Example: example

type

Type: string

Type of author:

USER — user.
BUSINESS — office.
VENDOR — manufacturer.
BRAND — brand.

Enum: USER, BUSINESS, VENDOR, BRAND

Information about the comment's author.

Example

{
  "type": "USER",
  "name": "example"
}

comments

Type: object[]

answerId

Type: integer

The ID of the response to the question.

Min value: 1

createdAt

Type: string<date-time>

The date when the comment was created.

Example: 2025-01-01T00:00:00Z

Type: integer

ID of the response comment.

Min value: 1

status

Type: string

The moderation status of the response or comment:

PUBLISHED — published.
UNMODERATED — not verified.
BANNED — blocked.
DELETED — deleted.

Enum: PUBLISHED, UNMODERATED, BANNED, DELETED

text

Type: string

Text content.

Min length: 1

Max length: 5000

Example: example

author

Type: object

name

Type: string

The name of the author or the name of the cabinet.

Example: example

type

Type: string

Type of author:

USER — user.
BUSINESS — office.
VENDOR — manufacturer.
BRAND — brand.

Enum: USER, BUSINESS, VENDOR, BRAND

Information about the comment's author.

Example

{
  "type": "USER",
  "name": "example"
}

canModify

Type: boolean

Whether the seller can edit the comment or delete it.

parentId

Type: integer

ID of the response comment.

Min value: 1

votes

Type: object

dislikes

Type: integer

The number of dislikes.

likes

Type: integer

The number of likes.

The number of likes and dislikes on a question, answer, or comment.

Example

{
  "likes": 0,
  "dislikes": 0
}

A list of comments.

Min items: 0

Max items: 100

Example

[
  {
    "id": 1,
    "text": "example",
    "canModify": true,
    "parentId": 1,
    "author": {
      "type": "USER",
      "name": "example"
    },
    "status": "PUBLISHED",
    "answerId": 1,
    "createdAt": "2025-01-01T00:00:00Z",
    "votes": {
      "likes": 0,
      "dislikes": 0
    }
  }
]

The list of responses.

Example

[
  {
    "id": 1,
    "text": "example",
    "canModify": true,
    "author": {
      "type": "USER",
      "name": "example"
    },
    "status": "PUBLISHED",
    "questionId": 1,
    "createdAt": "2025-01-01T00:00:00Z",
    "votes": {
      "likes": 0,
      "dislikes": 0
    },
    "comments": [
      {
        "id": 1,
        "text": "example",
        "canModify": true,
        "parentId": 1,
        "author": {
          "type": "USER",
          "name": "example"
        },
        "status": "PUBLISHED",
        "answerId": 1,
        "createdAt": "2025-01-01T00:00:00Z",
        "votes": {
          "likes": 0,
          "dislikes": 0
        }
      }
    ]
  }
]

paging

Type: object

nextPageToken

Type: string

ID of the next results page.

Example: example

The ID of the next page.

Example

{
  "nextPageToken": "example"
}

Answers to the question.

Example

{
  "answers": [
    {
      "id": 1,
      "text": "example",
      "canModify": true,
      "author": {
        "type": "USER",
        "name": "example"
      },
      "status": "PUBLISHED",
      "questionId": 1,
      "createdAt": "2025-01-01T00:00:00Z",
      "votes": {
        "likes": 0,
        "dislikes": 0
      },
      "comments": [
        {
          "id": 1,
          "text": "example",
          "canModify": true,
          "parentId": 1,
          "author": {},
          "status": "PUBLISHED",
          "answerId": 1,
          "createdAt": "2025-01-01T00:00:00Z",
          "votes": {}
        }
      ]
    }
  ],
  "paging": {
    "nextPageToken": "example"
  }
}

Example

{
  "result": {
    "answers": [
      {
        "id": 1,
        "text": "example",
        "canModify": true,
        "author": {
          "type": "USER",
          "name": "example"
        },
        "status": "PUBLISHED",
        "questionId": 1,
        "createdAt": "2025-01-01T00:00:00Z",
        "votes": {
          "likes": 0,
          "dislikes": 0
        },
        "comments": [
          {}
        ]
      }
    ],
    "paging": {
      "nextPageToken": "example"
    }
  }
}

400 Bad Request

The request contains incorrect data. More information about the error

Body

application/json

{
  "status": "OK",
  "errors": [
    {
      "code": "example",
      "message": "example"
    }
  ]
}

Type: object

All of 1 type

Type: object

All of 2 types

Type: object
status
Type: string

The type of response. Possible values:

OK — There are no errors.

ERROR — an error occurred while processing the request.

Enum: OK, ERROR
The standard wrapper for server responses.
Example
```
{
  "status": "OK"
}
```

Type: object

errors

Type: object[]

code

Type: string

The error code.

Example: example

message

Type: string

Description of the error.

Example: example

A list of errors.

Min items: 1

Example

[
  {
    "code": "example",
    "message": "example"
  }
]

Example

{
  "errors": [
    {
      "code": "example",
      "message": "example"
    }
  ]
}

A standard wrapper for server errors.

Example

{
  "status": "OK",
  "errors": [
    {
      "code": "example",
      "message": "example"
    }
  ]
}

401 Unauthorized

The authorization data is not specified in the request. More information about the error

Body

application/json

{
  "status": "OK",
  "errors": [
    {
      "code": "example",
      "message": "example"
    }
  ]
}

Type: object

All of 1 type

Type: object

All of 2 types

Type: object
status
Type: string

The type of response. Possible values:

OK — There are no errors.

ERROR — an error occurred while processing the request.

Enum: OK, ERROR
The standard wrapper for server responses.
Example
```
{
  "status": "OK"
}
```

Type: object

errors

Type: object[]

code

Type: string

The error code.

Example: example

message

Type: string

Description of the error.

Example: example

A list of errors.

Min items: 1

Example

[
  {
    "code": "example",
    "message": "example"
  }
]

Example

{
  "errors": [
    {
      "code": "example",
      "message": "example"
    }
  ]
}

A standard wrapper for server errors.

Example

{
  "status": "OK",
  "errors": [
    {
      "code": "example",
      "message": "example"
    }
  ]
}

403 Forbidden

The authorization data is incorrect or access to the resource is prohibited. More information about the error

Body

application/json

{
  "status": "OK",
  "errors": [
    {
      "code": "example",
      "message": "example"
    }
  ]
}

Type: object

All of 1 type

Type: object

All of 2 types

Type: object
status
Type: string

The type of response. Possible values:

OK — There are no errors.

ERROR — an error occurred while processing the request.

Enum: OK, ERROR
The standard wrapper for server responses.
Example
```
{
  "status": "OK"
}
```

Type: object

errors

Type: object[]

code

Type: string

The error code.

Example: example

message

Type: string

Description of the error.

Example: example

A list of errors.

Min items: 1

Example

[
  {
    "code": "example",
    "message": "example"
  }
]

Example

{
  "errors": [
    {
      "code": "example",
      "message": "example"
    }
  ]
}

A standard wrapper for server errors.

Example

{
  "status": "OK",
  "errors": [
    {
      "code": "example",
      "message": "example"
    }
  ]
}

404 Not Found

The requested resource was not found. More information about the error

Body

application/json

{
  "status": "OK",
  "errors": [
    {
      "code": "example",
      "message": "example"
    }
  ]
}

Type: object

All of 1 type

Type: object

All of 2 types

Type: object
status
Type: string

The type of response. Possible values:

OK — There are no errors.

ERROR — an error occurred while processing the request.

Enum: OK, ERROR
The standard wrapper for server responses.
Example
```
{
  "status": "OK"
}
```

Type: object

errors

Type: object[]

code

Type: string

The error code.

Example: example

message

Type: string

Description of the error.

Example: example

A list of errors.

Min items: 1

Example

[
  {
    "code": "example",
    "message": "example"
  }
]

Example

{
  "errors": [
    {
      "code": "example",
      "message": "example"
    }
  ]
}

A standard wrapper for server errors.

Example

{
  "status": "OK",
  "errors": [
    {
      "code": "example",
      "message": "example"
    }
  ]
}

420 Method Failure

The resource access limit has been exceeded. More information about the error

Body

application/json

{
  "status": "OK",
  "errors": [
    {
      "code": "example",
      "message": "example"
    }
  ]
}

Type: object

All of 1 type

Type: object

All of 2 types

Type: object
status
Type: string

The type of response. Possible values:

OK — There are no errors.

ERROR — an error occurred while processing the request.

Enum: OK, ERROR
The standard wrapper for server responses.
Example
```
{
  "status": "OK"
}
```

Type: object

errors

Type: object[]

code

Type: string

The error code.

Example: example

message

Type: string

Description of the error.

Example: example

A list of errors.

Min items: 1

Example

[
  {
    "code": "example",
    "message": "example"
  }
]

Example

{
  "errors": [
    {
      "code": "example",
      "message": "example"
    }
  ]
}

A standard wrapper for server errors.

Example

{
  "status": "OK",
  "errors": [
    {
      "code": "example",
      "message": "example"
    }
  ]
}

500 Internal Server Error

Internal error of the Market. More information about the error

Body

application/json

{
  "status": "OK",
  "errors": [
    {
      "code": "example",
      "message": "example"
    }
  ]
}

Type: object

All of 1 type

Type: object

All of 2 types

Type: object
status
Type: string

The type of response. Possible values:

OK — There are no errors.

ERROR — an error occurred while processing the request.

Enum: OK, ERROR
The standard wrapper for server responses.
Example
```
{
  "status": "OK"
}
```

Type: object

errors

Type: object[]

code

Type: string

The error code.

Example: example

message

Type: string

Description of the error.

Example: example

A list of errors.

Min items: 1

Example

[
  {
    "code": "example",
    "message": "example"
  }
]

Example

{
  "errors": [
    {
      "code": "example",
      "message": "example"
    }
  ]
}

A standard wrapper for server errors.

Example

{
  "status": "OK",
  "errors": [
    {
      "code": "example",
      "message": "example"
    }
  ]
}

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Questions

Creating, editing, and deleting a response or comment