Information about orders in the cabinet
The method is available for models: FBY, FBS, Express and DBS.
If you are using an API Key token, one of the accesses in the list is required to call the method
- inventory-and-order-processing — Order processing and inventory
- inventory-and-order-processing:read-only — View order information
- finance-and-accounting — View financial data and reports
- all-methods — Full account management
- all-methods:read-only — View all data
Returns information about orders in the merchant profile. The query can be used to track orders and their statuses.
You can also set up API notifications.
Yandex.Market will send you request when a new order appears or its status changes. And full information can be obtained using this method.
Filtering by parameters is available:
-
the date of the order.
-
date and time of the order update;
-
date of shipment;
-
order statuses (
statuses); -
stages of processing or reasons for cancellation (
substatuses); -
campaign IDs;
-
order IDs;
-
external order IDs;
-
the type of order (real or test);
-
type of buyer;
-
placement models;
-
the availability of requests from customers to cancel the order.
Maximum date range per request — 30 days (passed in the parameters fromDate and toDate). If they are not transmitted, the information for the last 30 days is returned.
The results are returned page by page. To navigate, use the parameters page_token and limit.
You can get more detailed information about the buyer and his phone number by requesting GET v2/campaigns/{campaignId}/orders/{orderId}/buyer.
Restriction for the parameter limit
Do not transmit a value greater than 50.
| ⚙️ Limit: 10,000 requests per hour |
|---|
Request
POST
https://api.partner.market.yandex.ru/v1/businesses/{businessId}/orders
Path parameters
|
Name |
Description |
|
businessId |
Type: integer Cabinet ID. To find out, use the request GET v2/campaigns. ℹ️ What is a cabinet and a store on the Market? Min value: |
Query parameters
|
Name |
Description |
|
limit |
Type: integer The number of values per page. Min value: |
|
page_token |
Type: string ID of the results page. If the parameter is omitted, the first page is returned. We recommend transmitting the value of the output parameter If set Example: |
Body
application/json
{
"orderIds": [
0
],
"externalOrderIds": [
"example"
],
"programTypes": [
"FBY"
],
"campaignIds": [
1
],
"statuses": [
"PLACING"
],
"substatuses": [
"RESERVATION_EXPIRED"
],
"dates": {
"creationDateFrom": "2025-01-01",
"creationDateTo": "2025-01-01",
"shipmentDateFrom": "2025-01-01",
"shipmentDateTo": "2025-01-01",
"updateDateFrom": "2025-01-01T00:00:00Z",
"updateDateTo": "2025-01-01T00:00:00Z"
},
"fake": true,
"waitingForCancellationApprove": true,
"sourcePlatforms": [
"MARKET"
]
}
|
Name |
Description |
||||||||||||
|
campaignIds |
Type: integer[] | null IDs of store campaigns. Min items: Max items: Unique items: Example
|
||||||||||||
|
dates |
Type: object
Filter by order dates. Example
|
||||||||||||
|
externalOrderIds |
Type: string[] | null External order IDs. Min items: Max items: Unique items: Example
|
||||||||||||
|
fake |
Type: boolean Order type:
|
||||||||||||
|
orderIds |
Type: integer[] | null Order IDs. Min items: Max items: Unique items: Example
|
||||||||||||
|
programTypes |
Type: string[] | null Models of the store's operation on the Market. Min items: Unique items: Example
|
||||||||||||
|
sourcePlatforms |
Type: string[] | null Platforms are sources of orders. Min items: Unique items: Example
|
||||||||||||
|
statuses |
Type: string[] | null Order statuses. Min items: Unique items: Example
|
||||||||||||
|
substatuses |
Type: string[] | null Stages of processing or reasons for canceling orders. Min items: Unique items: Example
|
||||||||||||
|
waitingForCancellationApprove |
Type: boolean For the model only DBS A filter for receiving orders that have cancellation requests. With the value |
Responses
200 OK
The list of orders in the cabinet.
Body
application/json
{
"orders": [
{
"orderId": 0,
"campaignId": 1,
"programType": "FBY",
"externalOrderId": "example",
"status": "PLACING",
"substatus": "RESERVATION_EXPIRED",
"creationDate": "2020-02-02T14:30:30+03:00",
"updateDate": "2020-02-02T14:30:30+03:00",
"paymentType": "PREPAID",
"paymentMethod": "CASH_ON_DELIVERY",
"fake": true,
"items": [
{
"id": 0,
"offerId": "example",
"offerName": "example",
"count": 0,
"prices": {},
"instances": [
null
],
"requiredInstanceTypes": [
null
],
"tags": [
null
]
}
],
"prices": {
"payment": {
"value": 0.5,
"currencyId": "RUR"
},
"subsidy": {
"value": 0.5,
"currencyId": "RUR"
},
"cashback": {
"value": 0.5,
"currencyId": "RUR"
},
"delivery": {
"payment": {},
"subsidy": {},
"vat": "NO_VAT"
}
},
"delivery": {
"type": "DELIVERY",
"serviceName": "example",
"deliveryServiceId": 0,
"warehouseId": "example",
"deliveryPartnerType": "SHOP",
"dispatchType": "UNKNOWN",
"dates": {
"fromDate": "2025-01-01",
"toDate": "2025-01-01",
"fromTime": "12:00:00",
"toTime": "12:00:00",
"realDeliveryDate": "2025-01-01"
},
"shipment": {
"id": 0,
"shipmentDate": "2025-01-01",
"shipmentTime": "12:00:00"
},
"courier": {
"address": {},
"region": {}
},
"pickup": {
"address": {},
"region": {},
"logisticPointId": 1,
"outletCode": "example",
"outletStorageLimitDate": "2025-01-01"
},
"transfer": {
"courier": {},
"eac": {}
},
"boxesLayout": [
{}
],
"tracks": [
{}
],
"estimated": true,
"receiveCode": "example"
},
"services": {
"liftType": "NOT_NEEDED"
},
"buyerType": "PERSON",
"notes": "example",
"cancelRequested": true,
"sourcePlatform": "MARKET"
}
],
"paging": {
"nextPageToken": "example"
}
}
|
Name |
Description |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
orders |
Type: object[]
The list of orders in the cabinet. Max items: Example
|
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
paging |
Type: object
The ID of the next page. Example
|
400 Bad Request
The request contains incorrect data. Learn more about errors when working with orders
Body
application/json
{
"status": "OK"
}
Type: object
401 Unauthorized
The authorization data is not specified in the request. More information about the error
Body
application/json
{
"status": "OK"
}
Type: object
403 Forbidden
The authorization data is incorrect or access to the resource is prohibited. More information about the error
Body
application/json
{
"status": "OK"
}
Type: object
404 Not Found
The requested resource was not found. More information about the error
Body
application/json
{
"status": "OK"
}
Type: object
420 Method Failure
The resource access limit has been exceeded. More information about the error
Body
application/json
{
"status": "OK"
}
Type: object
500 Internal Server Error
Internal error in Yandex. Market. More information about the error
Body
application/json
{
"status": "OK"
}
Type: object
pathParams:
- description: "Cabinet ID. To find out, use the request [GET\_v2/campaigns](../../reference/campaigns/getCampaigns.md).\n\nℹ️ [What is a cabinet and a store on the Market?](https://yandex.ru/support/marketplace/account/introduction.html)\n"
name: businessId
in: path
required: true
schema:
type: integer
format: int64
minimum: 1
searchParams:
- name: page_token
description: >
ID of the results page.
If the parameter is omitted, the first page is returned.
We recommend transmitting the value of the output parameter
`nextPageToken`, received during the last request.
If set `page_token` and the request has parameters
`page` and `pageSize` they are ignored.
in: query
required: false
example: eyBuZXh0SWQ6IDIzNDIgfQ==
schema:
type: string
- name: limit
description: |
The number of values per page.
in: query
required: false
example: 20
schema:
type: integer
format: int32
minimum: 1
headers: []
body: |-
{
"orderIds": [
0
],
"externalOrderIds": [
"example"
],
"programTypes": [
"FBY"
],
"campaignIds": [
1
],
"statuses": [
"PLACING"
],
"substatuses": [
"RESERVATION_EXPIRED"
],
"dates": {
"creationDateFrom": "2025-01-01",
"creationDateTo": "2025-01-01",
"shipmentDateFrom": "2025-01-01",
"shipmentDateTo": "2025-01-01",
"updateDateFrom": "2025-01-01T00:00:00Z",
"updateDateTo": "2025-01-01T00:00:00Z"
},
"fake": true,
"waitingForCancellationApprove": true,
"sourcePlatforms": [
"MARKET"
]
}
schema:
type: object
description: Request for information about business orders.
properties:
orderIds:
description: Order IDs.
nullable: true
uniqueItems: true
type: array
items:
type: integer
format: int64
minItems: 1
maxItems: 50
externalOrderIds:
description: External order IDs.
nullable: true
uniqueItems: true
type: array
items:
description: "The external ID of the order that you submitted to [POST\_v2/campaigns/{campaignId}/orders/{orderId}/external-id](../../reference/orders/updateExternalOrderId.md)."
type: string
minLength: 1
minItems: 1
maxItems: 50
programTypes:
description: Models of the store's operation on the Market.
nullable: true
uniqueItems: true
type: array
items:
description: |
Working model:
* `FBY` — FBY.
* `FBS` — FBS.
* `DBS` — DBS.
* `EXPRESS` — Express.
type: string
enum:
- FBY
- FBS
- DBS
- EXPRESS
- LAAS
minItems: 1
campaignIds:
description: IDs of store campaigns.
nullable: true
uniqueItems: true
type: array
items:
description: "The ID of the campaign (store) — The technical identifier that represents your store in the Yandex Market system when working through the API. It is uniquely linked to your store, but it is intended only for automated interaction.\n\nYou can find it using a query [GET\_v2/campaigns](../../reference/campaigns/getCampaigns.md) or find it in the seller's office on the Market. Click on your account icon → **Settings** and in the menu on the left, select **APIs and modules**:\n\n* block **Campaign ID**;\n* tab **Query log** → drop-down list in the block **Show logs**.\n\n⚠️ Do not confuse it with:\n- the store's identifier, which is displayed in the merchant's personal account.\n- advertising campaigns.\n"
type: integer
format: int64
minimum: 1
minItems: 1
maxItems: 50
statuses:
description: Order statuses.
nullable: true
uniqueItems: true
type: array
items:
description: >
Order status:
* `PLACING` — it is being processed,
preparing for the reservation.
* `RESERVED` — reserved, but
under-booked.
* `UNPAID` — issued, but not yet paid
(if payment is selected at checkout).
* `PROCESSING` — it is under processing.
* `DELIVERY` — transferred to the
delivery service.
* `PICKUP` — delivered to the pick-up
point.
* `DELIVERED` — received by the buyer.
* `CANCELLED` — cancelled.
* `PENDING` — awaiting processing by the
seller.
* `PARTIALLY_RETURNED` — partially
refunded.
* `RETURNED` — returned in full.
* `UNKNOWN` — unknown status.
Other values may also be returned. You don't need to process them.
type: string
enum:
- PLACING
- RESERVED
- UNPAID
- PROCESSING
- DELIVERY
- PICKUP
- DELIVERED
- CANCELLED
- PENDING
- PARTIALLY_RETURNED
- RETURNED
- UNKNOWN
minItems: 1
substatuses:
description: Stages of processing or reasons for canceling orders.
nullable: true
uniqueItems: true
type: array
items:
description: >
Order processing stage (status `PROCESSING`) or the
reason for the cancellation of the order (status
`CANCELLED`).
* Order values in the status `PROCESSING`:
* `STARTED` — The order has been confirmed, and it can be processed.
* `READY_TO_SHIP` — the order is assembled and ready for shipment.
* Order values in the status `CANCELLED`:
* `RESERVATION_EXPIRED` — The customer did not complete the reserved order within 10 minutes.
* `USER_NOT_PAID` — the buyer did not pay for the order (for the payment type `PREPAID`) for 30 minutes.
* `USER_UNREACHABLE` — couldn't contact the buyer. To cancel with this reason, the following conditions must be met:
* at least 3 calls from 8 to 21 in the buyer's time zone;
* the break between the first and third calls is at least 90 minutes;
* the connection is no shorter than 5 seconds.
If at least one of these conditions is not met (except when the number is unavailable), you will not be able to cancel the order. A response with the error code 400 will be returned.
* `USER_CHANGED_MIND` — the customer cancelled the order for personal reasons.
* `USER_REFUSED_DELIVERY` — the buyer was not satisfied with the terms of delivery.
* `USER_REFUSED_PRODUCT` — the product did not fit the buyer.
* `SHOP_FAILED` — the store cannot complete the order.
* `USER_REFUSED_QUALITY` — the buyer was not satisfied with the quality of the product.
* `REPLACING_ORDER` — the buyer decided to replace the product with another one on his own initiative.
* `PROCESSING_EXPIRED` — the value is no longer used.
* `PICKUP_EXPIRED` — The shelf life of the order at the pick-up point has expired.
* `TOO_MANY_DELIVERY_DATE_CHANGES` — the order has been postponed too many times.
* `TOO_LONG_DELIVERY` — The order is taking too long to be delivered.
* `INCORRECT_PERSONAL_DATA` — For an order from abroad, the recipient's information is incorrect, and the order will not be checked at customs.
* `TECHNICAL_ERROR` — a technical error
on the Market's side. Contact support.
Other values may also be returned. You don't need to process them.
type: string
enum:
- RESERVATION_EXPIRED
- USER_NOT_PAID
- USER_UNREACHABLE
- USER_CHANGED_MIND
- USER_REFUSED_DELIVERY
- USER_REFUSED_PRODUCT
- SHOP_FAILED
- USER_REFUSED_QUALITY
- REPLACING_ORDER
- PROCESSING_EXPIRED
- PENDING_EXPIRED
- SHOP_PENDING_CANCELLED
- PENDING_CANCELLED
- USER_FRAUD
- RESERVATION_FAILED
- USER_PLACED_OTHER_ORDER
- USER_BOUGHT_CHEAPER
- MISSING_ITEM
- BROKEN_ITEM
- WRONG_ITEM
- PICKUP_EXPIRED
- DELIVERY_PROBLEMS
- LATE_CONTACT
- CUSTOM
- DELIVERY_SERVICE_FAILED
- WAREHOUSE_FAILED_TO_SHIP
- DELIVERY_SERVICE_UNDELIVERED
- PREORDER
- AWAIT_CONFIRMATION
- STARTED
- PACKAGING
- READY_TO_SHIP
- SHIPPED
- ASYNC_PROCESSING
- WAITING_USER_INPUT
- WAITING_BANK_DECISION
- BANK_REJECT_CREDIT_OFFER
- CUSTOMER_REJECT_CREDIT_OFFER
- CREDIT_OFFER_FAILED
- AWAIT_DELIVERY_DATES_CONFIRMATION
- SERVICE_FAULT
- DELIVERY_SERVICE_RECEIVED
- USER_RECEIVED
- WAITING_FOR_STOCKS
- AS_PART_OF_MULTI_ORDER
- READY_FOR_LAST_MILE
- LAST_MILE_STARTED
- ANTIFRAUD
- DELIVERY_USER_NOT_RECEIVED
- DELIVERY_SERVICE_DELIVERED
- DELIVERED_USER_NOT_RECEIVED
- USER_WANTED_ANOTHER_PAYMENT_METHOD
- USER_RECEIVED_TECHNICAL_ERROR
- USER_FORGOT_TO_USE_BONUS
- DELIVERY_SERVICE_NOT_RECEIVED
- DELIVERY_SERVICE_LOST
- SHIPPED_TO_WRONG_DELIVERY_SERVICE
- DELIVERED_USER_RECEIVED
- WAITING_TINKOFF_DECISION
- COURIER_SEARCH
- COURIER_FOUND
- COURIER_IN_TRANSIT_TO_SENDER
- COURIER_ARRIVED_TO_SENDER
- COURIER_RECEIVED
- COURIER_NOT_FOUND
- COURIER_NOT_DELIVER_ORDER
- COURIER_RETURNS_ORDER
- COURIER_RETURNED_ORDER
- WAITING_USER_DELIVERY_INPUT
- PICKUP_SERVICE_RECEIVED
- PICKUP_USER_RECEIVED
- CANCELLED_COURIER_NOT_FOUND
- COURIER_NOT_COME_FOR_ORDER
- DELIVERY_NOT_MANAGED_REGION
- INCOMPLETE_CONTACT_INFORMATION
- INCOMPLETE_MULTI_ORDER
- INAPPROPRIATE_WEIGHT_SIZE
- TECHNICAL_ERROR
- SORTING_CENTER_LOST
- COURIER_SEARCH_NOT_STARTED
- LOST
- AWAIT_PAYMENT
- AWAIT_LAVKA_RESERVATION
- USER_WANTS_TO_CHANGE_ADDRESS
- FULL_NOT_RANSOM
- PRESCRIPTION_MISMATCH
- DROPOFF_LOST
- DROPOFF_CLOSED
- DELIVERY_TO_STORE_STARTED
- USER_WANTS_TO_CHANGE_DELIVERY_DATE
- WRONG_ITEM_DELIVERED
- DAMAGED_BOX
- AWAIT_DELIVERY_DATES
- LAST_MILE_COURIER_SEARCH
- PICKUP_POINT_CLOSED
- LEGAL_INFO_CHANGED
- USER_HAS_NO_TIME_TO_PICKUP_ORDER
- DELIVERY_CUSTOMS_ARRIVED
- DELIVERY_CUSTOMS_CLEARED
- FIRST_MILE_DELIVERY_SERVICE_RECEIVED
- AWAIT_AUTO_DELIVERY_DATES
- AWAIT_USER_PERSONAL_DATA
- NO_PERSONAL_DATA_EXPIRED
- CUSTOMS_PROBLEMS
- AWAIT_CASHIER
- WAITING_POSTPAID_BUDGET_RESERVATION
- AWAIT_SERVICEABLE_CONFIRMATION
- POSTPAID_BUDGET_RESERVATION_FAILED
- AWAIT_CUSTOM_PRICE_CONFIRMATION
- READY_FOR_PICKUP
- TOO_MANY_DELIVERY_DATE_CHANGES
- TOO_LONG_DELIVERY
- DEFERRED_PAYMENT
- POSTPAID_FAILED
- INCORRECT_PERSONAL_DATA
- UNKNOWN
minItems: 1
dates:
type: object
description: Filter by order dates.
properties:
creationDateFrom:
description: The initial date of the order (YYYY-MM-DD).
type: string
format: date
creationDateTo:
description: The end date of the order (YYYY-MM-DD).
type: string
format: date
shipmentDateFrom:
description: The initial date of shipment (YYYY-MM-DD).
type: string
format: date
shipmentDateTo:
description: The final date of shipment (YYYY-MM-DD).
type: string
format: date
updateDateFrom:
description: The initial date of the order update (ISO 8601).
type: string
format: date-time
updateDateTo:
description: The end date of the order update (ISO 8601).
type: string
format: date-time
fake:
description: >
Order type:
* `false` — the real customer's order.
* `true` — [test
order](../../concepts/sandbox.md) Yandex. Market.
type: boolean
waitingForCancellationApprove:
description: >
**For the model only DBS**
A filter for receiving orders that have cancellation requests.
With the value `true` only those orders that are in the
status are returned. `DELIVERY` or
`PICKUP`, and the users decided to cancel them.
type: boolean
sourcePlatforms:
x-hidden: true
description: Platforms are sources of orders.
nullable: true
uniqueItems: true
type: array
items:
x-hidden: true
description: >
The site is the source of the order:
* `MARKET` — an order placed on the
Market.
* `OZON` — LaaS is an order placed on
Ozon.
* `WILDBERRIES` — LaaS is an order
placed on Wildberries.
* `OTHER` — LaaS is an order created by
the seller.
type: string
enum:
- MARKET
- OZON
- WILDBERRIES
- OTHER
minItems: 1
bodyType: application/json
method: post
security:
- type: apiKey
name: 'Api-Key'
in: header
- type: oauth2
x-inline: true
flows:
implicit:
authorizationUrl: https://oauth.yandex.ru/authorize
scopes:
market:partner-api: API Яндекс.Маркета / Поиска по товарам для партнеров
path: v1/businesses/{businessId}/orders
host: https://api.partner.market.yandex.ru
No longer supported, please use an alternative and newer version.
The security tag helps to prevent the product from being replaced upon return. You will not be able to return the product without the protective tag that was present at the time of purchase.