Express order processing

The Yandex.Market API allows you to perform all the same actions that are performed in the cabinet: view new orders, get labels for them, change something in them if necessary, and so on.

To understand how everything happens

Read it an article about order fulfillment.

Step 1. Getting information about orders

Set up notifications, as you need to know about new orders instantly. Instruction manual

About notifications in the app Yandex Market for sellers, by mail or Telegram , read in Yandex.Market Help for sellers.

Notifications are enabled

  1. Get detailed information about the order by making a request GET campaigns/{campaignId}/orders/{orderId}.

  2. Make sure that all the items are in stock. If everything is in order, proceed to step 2. If something is missing, read the instructions first. Cancellation and reduction of the order.

Notifications are not enabled

  1. Check regularly to see if there are any new orders. — request GET campaigns/{campaignId}/orders. Do this at least once every 5-10 minutes.

    Use a range of delivery dates — parameters fromDate and toDate. If you don't pass it toDate, the current date will be indicated.

    To get information about orders that have been modified

    Use filters updatedAtFrom and updatedAtTo. If you don't pass it updatedAtTo, the current date will be indicated.

  2. Make sure that all the items are in stock. If everything is in order, proceed to step 2. If something is missing, read the instructions first. Cancellation and reduction of the order.

Step 2. Transmission of marking codes

Labeling of goods in the system "An honest SIGN" optional for orders from individuals

If the product is marked in "An honest sign" or other labeling systems, give the Market the code of each sold copy.

This information is transmitted by request PUT campaigns/{campaignId}/orders/{orderId}/boxes.

For orders that contain jewelry

After you transfer the bitcoins, the Market will start checking them. How to get LOGin verification statuses

Step 3. Label printing and "Ready for shipment" status transmission

  1. Pack the assembled order according to the rules described in detail in Yandex.Market Help for sellers.

  2. Get shortcuts using a request GET campaigns/{campaignId}/orders/{orderId}/delivery/labels and stick them on the packaged order.

  3. Set the order to the status Ready for shipment ("status": "PROCESSING" "substatus": "READY_TO_SHIP") — request PUT campaigns/{campaignId}/orders/{orderId}/status.

Step 4. Sending the confirmation code and the order to the courier

  1. Send the confirmation code that the courier gave you in the request. PUT campaigns/{campaignId}/orders/{orderId}/verifyEac.

  2. If the code verification is successful, send the order to the courier.

If there are not enough items: cancel and reduce the order.

If, during the preparation of an order, you find that one or more items are missing, cancel it in whole or in part. This is done by separate requests.

Order action

Request

Complete cancellation of the order

PUT campaigns/{campaignId}/orders/{orderId}/status.

Transfer the order to "status":"CANCELLED" "substatus": "SHOP_FAILED".

Exclusion of the product from the order

PUT campaigns/{campaignId}/orders/{orderId}/boxes

You can't do that often.

Any of these actions will lower the quality index the store. When the quality index decreases, the store faces limitations.

The quality index is a number from 0 to 100. If the store operates according to the FBY model, the quality index shows how well the seller makes deliveries to the Market's warehouses, and in the FBS, DBS, and Express models, the index evaluates the work with orders. To learn more

Honest Sign is a state system for labeling and tracking goods. To learn more

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FBS orders
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Order statuses