Couriers

In the Couriers section, you will find a table with your company's couriers. There, you can:

• Add a new courier.
• Update information about an existing courier.
• Customize the view of the courier table.
• Archive couriers.

By default, only active couriers are displayed. To display archived couriers, click → Show archive.

Look at the field names — they often tell you what to type in. To customize the column display:

1. Click .
2. Show or hide specific columns.

The Name field can't be hidden.

Full list of fields

• Name
• Transportation method
• Route start
• Route end
• Working hours
• Phone
• Carrying capacity, kg
• Carrying capacity, m3
• Maximum order quantity

Adding a courier

1. Go to Master data → Couriers.

2. In the upper-right corner, click Add courier.

3. Fill in the following fields:

   • Name*: Courier's name.

   • Working hours*: Courier's working hours.

   • Phone: Courier's phone number.

   • Transportation method*: Car, On foot, Public transport, or Truck. Truck routes are planned using only roads that allow heavy vehicle traffic.

   • Route start* — You can select:

     • Depot from depot master data.
     • Address: Type in the address or select a location on the map.

   • Route end* — You can select:

     • Last order: The last order on the route is considered as the route end.
     • Depot from depot master data.
     • Address: Type in the address or select a location on the map.

   • Weight, kg*: Carrying capacity of the courier or vehicle by weight.

   • Volume, m3*: Carrying capacity of the courier or vehicle by volume.

   • Maximum order quantity*: Maximum number of orders that can be assigned to a courier.

   

4. Click Save.

Editing courier details

1. Go to Master data → Couriers.

2. Select the courier.

3. Edit the courier details.

4. Click Save.

Archiving a courier

1. Go to Master data → Couriers.

2. Select the courier.

3. In the Edit courier window, click → Send to archive.

If you archive a courier and then add a new one with the same phone number, the latter won't have a route history.

Contact support

Required field.

Available if Capacity is enabled in the company settings.