Protect: sync passwords

You can sync passwords that you've saved in Yandex Browser on your computers, smartphones, and tablets. During the syncing process, an encrypted copy of your password repository gets sent to the Yandex server and then passed on to your other synced devices. Passwords from your other devices are also added to the password vault on your current smartphone.

  1. Advantages of password syncing
  2. Disable or enable syncing
  3. Password syncing conflict

Advantages of password syncing

  • Your saved passwords will be used for autofill in login forms on all your devices.
  • If your smartphone breaks, you can restore your passwords from the server.
Tip. Create a master password to ensure that nobody (including Yandex) can decrypt your passwords.

Disable or enable syncing

Password syncing is turned on automatically when the syncing option is enabled.

Password syncing is turned off if syncing is fully disabled. If you want to disable password and card syncing only:

  1. Tap  in the browser (if you don't see the icon, press the menu button on your smartphone).
  2. Go to Settings → Syncing.
  3. Disable Passwords.

Password syncing conflict

If you created different master passwords on your smartphones, tablets or computers, there may be a conflict during syncing. For example, you've entered one master password on your computer and a different one on your smartphone and then synced your smartphone with the computer. Yandex Browser doesn't know which master password to use to encrypt the merged vault.

To resolve the conflict:

  1. Tap  in the browser (if you don't see the icon, press the menu button on your smartphone).
  2. Tap My info → Settings.
  3. Tap Passwords are not syncing.
  4. Enter the master password created on this smartphone.
  5. You'll see a list of devices that have password vaults protected by other master passwords. What you do next depends on whether you remember the master passwords you created on other devices.
    Attention. Tap to the right of a device name to delete passwords from this device.
  6. If you don't remember the master password for a device, passwords that are stored on it can't be added to the synced password vault. The following options are available for these devices:
    • If you created a backup encryption key on the device, you can reset your master password on the device by replacing it with the master password from your current smartphone. Wait for the device data to sync.
    • If you did not create a spare encryption key on the device, you will have to delete the passwords from it. To do this, tap to the right of the device name.
    • You can also disallow a syncing conflict. In this case, passwords will not be synced between your devices (the history, bookmarks, and other data will continue syncing).
  7. If you can remember the master passwords for all the remaining devices in the list, tap Merge with passwords on this device.
  8. Enter the password from each conflicting device one at a time.
  9. Tap OK in the window that opens after merging.

Passwords from all devices remaining on the list will be merged. The master password created on your current smartphone will be used to encrypt the vault.

Note. A similar conflict may arise if you created a master password on this smartphone and synced it, but then reinstalled Yandex Browser on this smartphone and created another master password on this device. In this case, you will also need to merge the old and new passwords. Yandex Browser will display your old password vault from your current smartphone as if it were stored on a separate device.

If you can't find the information you need in Help or you are having issues with Yandex Browser for Mobile, please describe your actions step by step. Take a screenshot if possible. This will help our support specialists quickly find a solution for the issue you're experiencing.

Note. To resolve issues with Yandex services, please contact support of these services:
Yandex Browser for desktop
If you have problems using the desktop version of Yandex Browser, you can contact us directly from the browser: go to  → Advanced → Report problem or fill out the form.
Yandex Home page
If your question is about the Yandex Home page (for example, you want to change the theme, customize blocks or icons for services, or find YooMoney), contact us using this form. Select the option Question about Yandex Home page.
Yandex Mail
If your have questions about Yandex Mail (for example, how to disable ads, import messages from other mailboxes, restore deleted emails, or find messages in the Spam folder), use this form.
Yandex Search and search results
If you have questions about Yandex Search and search results (for example, about site ranking or invalid search results), contact us using this form.