FAQ about installation and updates

1. Download the full version of the installer.

2. Install Yandex Browser.

Contact us if this doesn't help.

Using the complete version of the Yandex Browser installation file, you can install Yandex Browser even with a slow or no internet connection. Download the full version.

1. Download the complete browser version.

2. Temporarily disable all antivirus software before installing Yandex Browser.

You can't install Yandex Browser for multiple Windows users at once yet.

The installation file was probably not fully downloaded.

Re-download Yandex Browser.

If you get an error message telling you that you need appindicator1, try one of the following:

• Manually download and install the python-appindicator library. To do that, run the following command in the console:

  apt-get install python-appindicator
  

• Search for this library by name using your graphical software manager.

1. Disable your firewall, proxy server, and antivirus software.

2. Update Yandex Browser.

3. If the error persists, download the latest version of Yandex Browser.

4. Install Yandex Browser. You don't have to delete the previous browser version.

The latest Yandex Browser version has:

• Improved online safety measures and an updated database of computer threats.
• Fewer errors, freezes and crashes. Webpages, music, and videos load faster.
• New features.

To find out what version of Yandex Browser you're using, click  → Help → About Yandex Browser or enter browser://help in the SmartBox.

1. Download the latest version of Yandex Browser.

2. Install Yandex Browser.

1. Restart Yandex Browser. Click  → Close Yandex Browser, or press Ctrl + Shift + Q (on Windows) or ⌘ + Q (on macOS), then open the browser again.

2. Click  → Help → About Yandex Browser.

3. If the error persists, try temporarily disabling:

   • The firewall.
   • The proxy server.
   • Your antivirus programs.

4. If this doesn't help, download the latest Yandex Browser version and install it over your current version.

You can't disable automatic Yandex Browser updates. Only the latest Yandex Browser version gives you maximum protection against internet-based threats.

We do not recommend disabling automatic updates in the background, but you can follow these instructions to do so if you must:

1. Click  → Settings → System.

2. In the Performance section, deselect the Update the browser, even if it's not running option.