Yandex.Metrica Advertising campaign performance evaluation

Yandex.Metrica is a special tool which tells you what happens on your website when it is clicked through from an ad from Yandex.Direct. This information is needed to thoroughly analyze the performance of ads.

What Metrica monitors

Attracting users

Yandex.Direct reports in Metrica clearly show which ad campaigns, advertisements, keywords, and search queries were used by users to reach your website, as well as which regions they came from and from which ad platforms. Use this information to optimize your advertising campaigns.

For example, you can improve keywords by adding keywords from the relevant search queries, as well as negative keywords from irrelevant queries. This will help you acquire more engaged users and improve your CTR.

Learn more about Yandex.Direct reports...

Website audience

In Yandex.Metrica you can get detailed information about your audience. The gender, age, and interests of website users are calculated by analyzing their internet behavior using Crypta technology. Based on this data, advertisements can be made more relevant and their performance can be improved.

Learn more: which data is presented in Yandex.Metrica reports

Goals and conversions

It is not only important to attract users to your website, but also to find out whether they will become real customers. For this purpose, you have to set goals in Yandex.Metrica, i.e. identify key activities which website users must fulfill.

For example, a user may become your customer if they:

  • click on the “Shopping cart” button
  • go all the way from the shopping cart to the “Thank you for your purchase” page when placing an order
  • visit at least two pages on the site
  • visit the contact information page
  • register with the website or subscribe to a mailing list

Learn more about configuring goals in Yandex.Metrica...

Goals that you set will help identify which keywords and advertisements are used to visit the website by users who achieve these goals. You not only can analyze the increase in converted sessions, but also optimize them by using one of the automatic strategies: Average CPA or Weekly budget: Maximum conversions.


Owners of online stores can get detailed information from Yandex.Metrica about each order placed in their online store. You can find out how much money was generated by each order, and which channels the most profitable orders came from.

Learn more about reports for online stores...

Advertising expenses

You can quickly evaluate your Yandex.Direct advertising expenses in the Yandex.Metrica interface. For example, you can view overall advertising expenses, find out the average conversion cost for all your ad campaigns, and estimate the average or total cost of clicks for certain device types, regions, search queries, and sites.

Read more about reports on advertising expenses

Target calls

Customers place orders by phone as well as through the site. The “Target Call” service allows you to compare the performance of different promotional channels. You will get special telephone numbers, which can be associated with different sources, with a level of drilldown that can go as far as individual advertising campaigns. The phone number on the website and on the virtual business card (or vCard) is automatically replaced depending on the source. This means you can find out how the caller discovered you.

Find out more about the “Target call” service...

How to start collecting statistics

  1. Create a tag in Yandex.Metrica and set goals for it.

  2. Install the code snippet on all pages of your site as close as possible to the start of the page — this will determine how complete the collected data is. You can verify that you have correctly installed the code snippet in the browser console.

  3. Fill out the Metrica tags field in your ad campaign's settings in Yandex.Direct. This is sufficient for Yandex.Direct and Yandex.Metrica to interact correctly.

    If you are creating many campaigns with the same set of tags, you can enter these tags on the user settings page in the Metrica tags for new campaigns field.

  4. If you don't specify tag numbers, then the automatic tagging of links can help you transfer data between Yandex.Direct and Yandex.Metrica. Make sure that in your campaign settings you have enabled the Tag links for Metrica option, and your site correctly opens links containing tags.

    How tagging links works

    A yclid tag with a unique click number is automatically added to the click-through link for your ad, for example:

    After a user clicks on your ad, the Metrica tag on your site will track the tag and link the session with a specific click. If there are several tags on your site, the sessions and clicks will be accounted for in each of them, so you will need to factor this in when you evaluate how your ads are performing.

    If clicking through on a yclid tag returns an error, configure your site to use arbitrary URL parameters. If you use redirects, please check that the yclid tag redirects to the destination URL.

    If you don't have the technical capability to configure your site to work with tagged links, then fill out the Metrica tags field in your campaign settings and disable the Tag links for Metrica option.

    Attention. If you have not filled out the Metrica tags field in your campaign settings and the Tag links for Metrica option has been disabled, then click data for ads will not end up in Yandex.Metrica, and data from Yandex.Metrica will not end up as Yandex.Direct statistics.

Questions and answers

How quickly is data updated in Yandex.Metrica reports?
User actions on your site are reflected in the majority of reports in Yandex.Metrica in the space of just a few minutes. Data for special Yandex.Direct reports undergoes additional inspection, meaning such reports will only appear in Yandex.Metrica after a few hours.
How quickly does the data on completed goals become available in Yandex.Direct?
The data on reaching a particular goal becomes available in Yandex.Direct within 24 hours.
Why does data in statistics for Yandex.Direct and for Yandex.Metrica differ?

The point of comparing Yandex.Direct's statistics with Yandex.Metrica's special reports on Yandex.Direct is because Yandex.Metrica takes into account all sessions on a site, while Yandex.Direct only factors in clicks on ads.

Before comparing, make sure that your Metrica tag is installed on all pages of your site and linked to all your campaigns in Yandex.Direct.

Data from Yandex.Direct and Yandex.Metrica may differ; this is normal and should not be a cause for concern.

The number of sessions and number of clicks do not match

This difference may be due to the following:

  • You did not link your Metrica tags to some of your ad campaigns.

  • You are comparing data for different attribution models in Yandex.Direct and Yandex.Metrica

  • Users have ad blocking software (such as AdBlock) installed on their browsers, operating systems, or on proxy servers, which can stop tags from loading properly.

  • Technical issues such as users leaving the site before the tag has the time to load properly.

  • You added a vCard to your ad, and those clicks do not result in website sessions.

In Yandex.Direct's statistics I see one set of Yandex.Metrica data, and in my own tag I see another

Statistics on page depth, conversion indicators, and goal costs from Yandex.Metrica will end up in Yandex.Direct. If your site has several tags installed, then Yandex.Metrica will calculate the data for each tag separately, while Yandex.Direct will provide a total for all tags.

You can also find answers to the following questions in Yandex.Metrica's help:

If you have any other questions regarding Yandex.Metrica, please contact the support service.