---
metadata:
  - name: generator
    content: Diplodoc Platform v5.50.2
alternate:
  - https://yandex.ru/support/dns/en/faq.md
  - https://yandex.ru/support/dns/ru/faq.md
---
> **Documentation Index:** Fetch the complete configuration index at https://yandex.ru/support/dns/en/llms.txt


# Troubleshooting and support

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{% note info %}

Yandex DNS makes the Internet faster and safer, but **does not manage DNS entries of sites**.
If you have any questions about using Yandex Mail in your own domain, setting up DNS records for a site, or encounter a problem on a site delegated to `dns.yandex.net`, contact the [Yandex 360 for Business support](https://yandex.com/support/business/troubleshooting.html).

{% endnote %}
<!-- endsource: en/_includes/dns-connect.md -->

[Why can't I open a site?](https://yandex.ru/support/dns/en/faq-site.md)

[How do I disable Yandex DNS?](https://yandex.ru/support/dns/en/faq-disable.md)

[I have configured Yandex DNS «Family mode». Why aren't «18+» sites blocked?](https://yandex.ru/support/dns/en/faq-family.md)

[I found an error](https://yandex.ru/support/dns/en/faq-mistake.md)

If you didn't find the answer or you have a suggestion on how to improve Yandex DNS, please use the form below. Try to describe the situation in detail and attach a [screenshot](https://yandex.com/support/common/troubleshooting/screenshot.html).

{% cut "**Fill the form**" %}

<div style="padding: 15px;
    margin: 10px 0;
    background: #FFFFFF;
    border-radius: 10px;
    border: 1px solid var(--yc-color-line-generic);">
  <iframe style="background: #FFFFFF;"
    height="700"
    width="100%"
    frameborder="0"
    src="https://forms.yandex.ru/surveys/1543/?&iframe=1">
  </iframe>
</div>

{% endcut %}