---
metadata:
  - name: generator
    content: Diplodoc Platform v5.54.2
alternate:
  - https://yandex.ru/support/forms/en/answers.md
  - https://yandex.ru/support/forms/ru/answers.md
  - href: en/answers.md
    type: text/markdown
    title: Markdown version
  - href: llms.txt
    type: text/markdown
    title: llms.txt
---
> **Documentation Index:** Fetch the complete configuration index at https://yandex.ru/support/forms/en/llms.txt

# Getting responses

You can view responses in the Yandex Forms interface, download them as a file, or save them to Yandex Disk.

To have responses sent to your mailbox, [set up integration with Yandex Mail](https://yandex.ru/support/forms/en/send-mail.md).

## Viewing responses {#view}

1. Select a form and open the **Answers** tab.

1. Select the display format:

   {% list tabs %}

   - Statistics

     The tab displays the questions and answer statistics. You can see how many answers each question has. For multiple-choice questions, you can see the vote distribution. You can see the statistics only for the whole survey period.

   - Feed

     The tab displays a sequence of responses. Responses load as you scroll down the page. You can collapse or expand a response by clicking ![chevron-up](_assets/svg/upwrap.svg) or ![chevron-down](_assets/svg/unwrap.svg)</svg>.

     To share a response, click ![arrow-up-from-square](_assets/svg/upload-json.svg)</svg> to copy the link. The link is available to:
     * Authorized users.
     * Form creators and users with editing rights to the form.
     * Author of the response.

   - Table

     The tab displays a table with responses: rows correspond to the survey ID, while columns correspond to questions in the form.

   {% endlist %}

1. To select responses for a specific period, click **For all time** ![](_assets/svg/calendar.svg)</svg>, set the start and end of the period, then click **Apply**. The data on the ![](_assets/svg/feed.svg) **Feed** and ![](_assets/svg/table.svg) **Table** tabs will be updated. There is no filtering on the ![](_assets/svg/statistics.svg)</svg> **Statistics** tab, so statistics will be shown for all time.

1. To select answers to certain questions, click **All questions**, select the questions you need from the list and click **Save**. The data in the ![](_assets/svg/statistics.svg)</svg> **Statistics** and ![](_assets/svg/feed.svg) **Feed** tabs will be updated.

## View correct and incorrect test answers {#quiz-answers}

On the ![](_assets/svg/statistics.svg)</svg> **Statistics** and ![](_assets/svg/feed.svg) **Feed** tabs, an icon next to each answer option indicates whether the option is set as correct or incorrect. Hover over an icon to view a tooltip.

![](_assets/quiz-answer-statistics.png =960x){.border-grey}

The icons are available for **One answer**, **Multiple answers**, and **Dropdown list** questions. The icons aren't displayed for **Rating scale** questions. If an answer option has no text, it's shown as **Answer option without text** in statistics.

## Downloading responses {#download}

Before downloading, select and filter the list of responses as described in [Viewing responses](#view).


{% list tabs group=forms_answers %}

  - Downloading a file {#locally}

    1. <!-- source: en/_includes/answers-xlsx-download.md -->
       Click **XLSX with additional fields** and select a format to save responses: XLSX, CSV, or JSON.

        {% note warning "" %}

       Response creation times may vary between the XLSX file and the Yandex Forms interface.

       The Yandex Forms interface shows the time in your local time zone. The XLSX file uses Moscow time (UTC+3).

       {% endnote %}
       <!-- endsource: en/_includes/answers-xlsx-download.md -->

    1. <!-- source: en/_includes/answers-xlsx-download.md -->
       You can also select additional fields to be displayed in the file with responses:

       * **User info**: Contains the user's first name, last name, date of birth, gender, username, and email address, if specified.

          Personal data is available only if the form is filled out by Yandex Forms for Business users.


       * **Response ID**: Contains the response ID.

       * **Date the response was created**: Contains the date and time when the response was created.
       <!-- endsource: en/_includes/answers-xlsx-download.md -->

    1. <!-- source: en/_includes/answers-xlsx-download.md -->
       Click ![](_assets/svg/download.svg)</svg> **Download**.
       <!-- endsource: en/_includes/answers-xlsx-download.md -->

        The file with responses will be saved to your computer.

  - Saving to Yandex Disk {#ya-disk}


    If you are logged in to [Forms for Business](https://yandex.ru/support/forms/en/go-to-forms.md#business-features) via an [identity federation](https://yandex.ru/support/forms/en/login.md), you can't save answers to Yandex Disk.

    1. <!-- source: en/_includes/answers-xlsx-download.md -->
       Click **XLSX with additional fields** and select a format to save responses: XLSX, CSV, or JSON.

        {% note warning "" %}

       Response creation times may vary between the XLSX file and the Yandex Forms interface.

       The Yandex Forms interface shows the time in your local time zone. The XLSX file uses Moscow time (UTC+3).

       {% endnote %}
       <!-- endsource: en/_includes/answers-xlsx-download.md -->

    1. <!-- source: en/_includes/answers-xlsx-download.md -->
       You can also select additional fields to be displayed in the file with responses:

       * **User info**: Contains the user's first name, last name, date of birth, gender, username, and email address, if specified.

          Personal data is available only if the form is filled out by Yandex Forms for Business users.


       * **Response ID**: Contains the response ID.

       * **Date the response was created**: Contains the date and time when the response was created.
       <!-- endsource: en/_includes/answers-xlsx-download.md -->

    1. Enable the **Save to Yandex Disk** option.

       To save attachments to Yandex Disk along with responses, enable the **With attachments** option.

    1. <!-- source: en/_includes/answers-xlsx-download.md -->
       Click ![](_assets/svg/download.svg)</svg> **Download**.
       <!-- endsource: en/_includes/answers-xlsx-download.md -->

       The file with responses will be saved to Yandex Disk and open in the Yandex Disk online editor. If your browser settings prevent opening new tabs, a link to the saved file will appear on the screen.

       You can find the attached files in the `Yandex.Forms/<Form_ID>/Files` folder on Yandex Disk.

    You can access the responses saved on Yandex Disk from any device and share them with other users. For more information about using Yandex Disk, see [Help.](https://yandex.com/support/disk/)

  {% endlist %}


## Getting form attachments {#files}

Files attached to a form can be viewed in the list of responses in the ![](_assets/svg/feed.svg) **Feed** tab or downloaded to Yandex Disk:


{% list tabs group=forms_answers %}

- View a file in Yandex Forms {#server}

   <!-- source: en/_includes/answers-files.md -->
   1. Open the list of responses as described in [Viewing responses](https://yandex.ru/support/forms/en/answers.md#view).

       Files attached to a response are available via links only to the employees who have edit rights to the form. These files can't be downloaded automatically using robots or scripts.

   1. Find the response you need in the ![](_assets/svg/feed.svg) **Feed** tab and click the link with the name of the attached file. You can view the file in a browser or download it to your computer.


       If you send a file link to another user, they will need to [log in to their Yandex account](https://passport.yandex.com/auth) to view the file.


       {% note warning "" %}

       Attached files are stored on the Yandex Forms server for 3 months. After that, the files are deleted. We recommend [saving files to Yandex Disk](https://yandex.ru/support/forms/en/answers.md#download) or downloading them to your computer.

       {% endnote %}
   <!-- endsource: en/_includes/answers-files.md -->

- Files uploaded to Yandex Disk {#ya-disk}

   Save responses to Yandex Disk as described in [Download](#download). You can find the attached files at `Yandex.Forms/<Form_ID>/Files`

   Yandex Disk stores files for an indefinite time. To download or share a file, select it and click ![](_assets/svg/download-json.svg)</svg> **Download** or ![](_assets/svg/upload-json.svg)</svg> **Share** in the top panel.

{% endlist %}



## Archiving responses {#archive}

Form responses are automatically archived if you haven't viewed or downloaded them in more than three months. Responses in Forms for Business are not archived.

After archiving, you can [view the list of responses, download them in a file, or save them to Yandex Disk](#download). Retrieving responses from the archive can take up to 15 minutes or longer if there are many responses.





## Deleting responses {#clear-answers}

You can't delete responses in Yandex Forms. If you want to clear all of the received responses and use the same form again, create a copy of the form:

1. On the Yandex Forms top panel, select **My forms**.

1. Select a form and hover over it.

1. Click the ![](_assets/svg/actions.svg)</svg> and select **Copy**. All [questions](https://yandex.ru/support/forms/en/add-questions.md) and [settings](https://yandex.ru/support/forms/en/appearance.md) will be moved to the new form, but without the old responses.

1. At the top of the page, you'll see a notification that the form has been copied. Click **Go to form**.

1. [Share](https://yandex.ru/support/forms/en/publish.md) a new link to the form.

<!-- source: en/_assets/style.md -->

<!-- endsource: en/_assets/style.md -->
