FAQ

How do I register an account?
  1. To get started with Yandex Geo Advertising, you'll need a Yandex ID.

    If you already have one, go to Yandex Geo Advertising and log in with your username and password.

    If you don't have a Yandex account or don't want to use your existing account for Yandex Geo Advertising, create a new account.

    Note

    We recommend creating a new account that you're not using with other Yandex services, such as Yandex Disk or Yandex Market. You won't be able to move ads between accounts.

  2. Fill out the form:

    1. Select the type of contract: End advertiser or Agency.

    2. Select the Organization type.

    3. Enter the client's name and INN.

    4. Enter and verify your phone number.

    5. Review and accept the terms of the Privacy Policy, Yandex Advertising Terms of Offer, and Terms and Conditions for submission of advertising information to the Unified Online Advertising Register in accordance with Federal Law No. 347-FZ dated July 2, 2021.

    6. Click Create an ad campaign.

Can I move advertising materials between campaigns?

You can copy campaigns but only within a single order. You won't be able to copy the campaign to another order.

To create new campaigns, you can use polygons from another campaigns. To do this:

  1. Start editing the original campaign.

  2. Go to Ad placement locations and click Save as GeoJSON.

When creating a new campaign, go to Ad placement locations and upload the GeoJSON file you've saved.

Can I delete an order or campaign?

Campaigns and orders can't be deleted.

Can I change a client's name?

Clients' names can't be changed.

Why can't I find my organization?

Make sure to add your organization to Yandex Business Directory or to Yandex Maps. Wait about a day after you add it, then try searching for it again.

Why there's a different address in the banner preview in my account?

The address in the preview is approximate and displayed for your reference only across all campaigns. This address doesn't affect the campaign and doesn't appear in actual ads.

How long does it take for an ad campaign to pass moderation?

Typically, it takes about 3 hours. If we're getting a lot of applications, moderation may take up to one day.

Can I advertise any product or service I want?

No. Here's a list of prohibited topics:

  • Gambling, sports predictions, bookmakers.

  • Alcoholic products and liquor stores.

  • Weapons.

  • Tobacco products and smoking accessories.

  • Prescription medications.

  • Actions that encourage to break laws.

  • Remote sale of goods prohibited for remote sale (jewelry, pharmaceuticals, and so on).

  • Sale and forgery of official documents.

  • Sex shops.

  • Funeral services.

See more in the section about Prohibited categories of goods and services.

How to create a billing invoice?
  1. Open the order.

  2. Click Top up account in the top right corner.

  3. Enter the amount and click Continue.

  4. Once your invoice is ready, click Open link, and you'll be taken to Yandex Balance.

  5. Pay the invoice in Yandex Balance.

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