Online reservations

In Yandex Maps, you can find an organization, select a service, and book an appointment online.

How to make an appointment

  1. Open the Yandex Maps app and tap on the search bar.

  2. Select a category and apply the Online reservations filter to see the list of relevant organizations.

    Note

    To view the list of activity types that support online reservations, go to this Yandex Business page.

  3. Open the organization card and tap Book online.

  4. Select a service and tap Select a provider.

  5. Choose a provider. To get more information and check out the reviews, tap in the upper-right corner of the service provider's card.

    If you don't have a preferred provider, tap Skip provider selection.

  6. Select a suitable date and time.

  7. To save information about the appointment in your profile and on the organization card, tap Log in with Yandex ID. If you tap Continue without logging in, the information won't be saved in your profile and on the organization card and you'll need to enter your phone number and confirm it with a code from SMS to make an appointment.

  8. Check your appointment details: the worker, date, service, and your contact information. Leave a comment (optional).

    To edit the information, tap in the field.

    Check the information again and tap Confirm appointment.

  9. To save appointment details to your phone, tap Add to calendar → Save.

Where to view your appointments

  1. Tap (profile picture). If you aren't logged in, tap .

  2. Tap Order history → Appointments.

  3. Select an appointment and tap on it to view the details or get directions.

How to reschedule or cancel your appointment

  1. Tap (profile picture). If you aren't logged in, tap .

  2. Tap Order history → Appointments.

  3. Find the appointment and tap Reschedule appointment or Cancel appointment.

How to repeat an appointment

  1. Tap (profile picture). If you aren't logged in, tap .

  2. Open Order history → Appointments.

  3. Find the appointment you want to repeat and tap on it.

  4. Tap Another appointment.

How to become a partner

For more information on how to enable online appointments in your organization's card, see Yandex Business Help.