Parking

To see parking spaces on the map, tap  → Parking.

Parking on the map:

— Road sections where you can park.
 — Road sections where parking is prohibited.
or  — Free public parking.
 — Paid public parking with variable rates.
 — Paid public parking with a fixed rate.
 — Entrance to a covered or underground parking.

Parking zone boundaries are highlighted in blue.

To disable the parking layer, tap  on the map.

Find parking

You can find parking in one of the following ways:

• On the map, tap and select Parking. Find your destination point on the map, when plotting a route, or in Navigator mode.

• In the place card, tap Show parking info.

• Using a voice assistant. For example, say "Alice, find a place where I can park". After that, Alice will enable the parking layers on the map.

The app will display road sections where you can park, as well as paid and free parking options nearby.

Add parking to the route

1. Find parking.

2. Tap the parking icon to view details including parking type, rates, available spaces, hours, address, photos, and reviews. The contents of the card depend on the parking.

3. Tap Directions. The app will plot a route to the selected parking.

   If the route is already plotted, you can tap the parking icon and select Add stop.

Pay for parking

1. Find parking.
2. Open the parking card and tap Pay for parking. If there is no payment button, you can't pay for parking in the parking space through the app.
3. Add information about your vehicle or select a vehicle from the list.
4. Specify the time period and tap Pay. After a successful payment, the parking session will start, and the timer will appear on the screen.

After payment, a widget displaying your parking status will appear on your lock screen.

What the widget looks like

If your device supports Live Activity, you'll see a notification with your parking status on the lock screen. If you end your parking session early, the widget will close immediately. If your parking session timer expires naturally, the widget will close after a while.

Get a payment receipt

Your parking payment information is sent to Moscow Parking, so you can't get a receipt for the parking amount in the Yandex Maps app.

You can download detailed history of your parking account balance, including information about charges and top-ups, from your personal account on the Moscow Parking website. This history shows all charges and top-ups, and can serve as proof of payment if you need to appeal a fine.

Top up your parking account

The funds that remain after you finish a parking session are stored on your parking account. Payments for parking are deducted from this account.

You can top up your parking account through your account on the Moscow Parking website.

If your parking session ends early or fails to start, funds return to your parking account.

Extend or end a parking session

To extend an active (unfinished) session, tap Extend in the parking card and pay for additional time. You can extend the current session once.

If you need to extend the session again, the app will tell you when it will be possible. Wait for the timer to run out and pay for parking.

To end a parking session, tap End and confirm the action. If you don't want to end the parking session, tap Cancel.

If your parking session didn't start or ended early, we'll refund the money to your GKU AMPP parking account. You will be able to use it to pay for future parking.

To help you end your parking session on time and save money in your parking account, the app will send you a reminder. The notification will appear if you start driving or plan a route and tap Go.

If your parking session has ended but you need to extend it, edit the session start time on the Moscow Parking website. You can do that within 24 hours of starting the session.

View parking history

Tap (your profile picture) and go to Parking → History. There you'll find information about parking sessions you paid for through the Yandex Maps app.

My cars

In the Saved cars list, you can see the vehicle information you specified when you paid for parking, arranged a parking session, or plotted a truck route.

You can add one or more cars for future parking:

1. Tap  (profile picture) → Parking → Car.
2. Tap Add car and enter your vehicle information.

Manage vehicle information

To edit an entry, tap  → Edit car next to the car.

To remove a vehicle from the list, select → Remove car.

If you have several cars, you can select the one you most often use for parking. To do this, tap  → Select next to the car.

Make changes to a parking session you paid for

If you need to edit information about the parking you've already paid for, go to your account on the Moscow Parking website. There, you'll be able to change the parking start or end time, parking zone number, or vehicle license plate number.

To make edits:

1. Register on the Moscow Parking website and log in.

2. Go to Change completed parking.

3. Select the parking session you need.

4. Choose which parameter you want to change:

   • Parking start time.
   • Parking end time.
   • Vehicle license plate number.
   • Parking zone number.

5. Tap Confirm that you want to edit the completed parking session and Apply.

Parking fines

Check the Moscow Parking website for fine information.

Make sure that:

• You pay within 5 minutes after parking your vehicle. Normally, a parking session starts within a few seconds after GKU AMPP receives a confirmation of your payment.
• You enter the correct data (the vehicle and parking zone numbers).
• You end parking sessions for the same vehicle in other services.

These steps will help you avoid fines.

If the fine timestamp isn't later than the parking session start time in your parking history, and the vehicle's license plate number and parking zone number in the app match the ones in the violation notice, but you have got a fine, contact support.

FAQ

Payment

How long do I have to pay for parking?

You should pay within 5 minutes after parking your vehicle. Otherwise, you'll get a fine.

Check the Moscow Parking website for fine information.

What kind of parking spaces can I pay for and where?

You can only pay for parking at open on-street parking spaces or parking lots without boom gates in Moscow. Other types of parking spaces, such as gated lots, can only be paid using a parking meter.

How can I pay for a parking session that has already ended?

You can only pay for active parking sessions. You can't pay for a parking session that has already ended.

Why does the app prompt me to pay for free parking?

The app prompts you to pay for parking if you're approaching or already parked at a paid parking spot. Sometimes, it may be difficult to pinpoint your exact location due to terrain features or your device settings.

Before paying, make sure the app determined your location correctly. Pay attention to paid parking signs.

If you see that you're parked at a free parking spot, simply close the payment prompt.

What should I do if I paid for free parking?

Unfortunately, there's no way to refund the payment.

The app prompts you to pay for parking if you're approaching or already parked at a paid parking spot. Sometimes, it may be difficult to pinpoint your exact location due to terrain features or your device settings.

Before paying, make sure the app determined your location correctly. Pay attention to paid parking signs.

If you see that you're parked at a free parking spot, simply close the payment prompt.

How can I change my bank card details or payment method?

Parking fees are debited from the bank card that is linked to your account.

To add a bank card:

1. Open Yandex Pay.
2. Tap Add card to Yandex Pay.
3. Enter your card details.
4. Tap Link.

If you linked multiple cards to your account, select the one you want to use on the parking payment screen.

To remove a bank card:

1. Open Yandex Pay.
2. Select the card.
3. Tap Delete card.

Can I pay for parking with Plus points?

No, that's not possible.

Why does Yandex take a commission?

The commission covers the cost of transferring the money to Moscow Parking and helps to support and develop the service.

What does "Pay by SMS" mean?

If there are connection problems, the most reliable payment method is sending an SMS to 7757 with text of the following format: "parking number * vehicle's license plate number * number of hours from 1 to 24". Don't include spaces in your text message. To view detailed instructions and an example, visit the Moscow Parking website.

Parking account

Who should I contact if I believe that my parking account balance is incorrect?

If you have questions about your parking account balance, contact GKU AMPP.

Make sure to check out the FAQ on the GKU AMPP website: perhaps your question is already answered there.

How can I change my parking account number?

Currently, there's no dedicated setting for changing your account.

You can:

• Log in to Yandex Maps with a different account.
• Change the phone number linked to your account.

Where can I see my parking account balance?

When paying for parking in the Yandex Maps app, you will see how much money is left on your parking account. To check your balance, tap  (profile picture) → Parking.

Contact parking support

If you have any questions about parking, you can contact support. We'll send a response to your inquiry to the email address you'll specify in the form.

If you used paid parking outside Moscow and have questions about it, contact the support service of the respective regional parking space operator. The operator's website is specified in your parking card under Contact info.

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Live Activity is a feature that allows apps to display real-time information on your lock screen and in the notification center without requiring you to open them.