Parking

To see parking on the map, tap  → Parking.

Parking on the map:

— Road sections where you can park.
 — Road sections where parking is prohibited.
or  — Free public parking.
 — Paid public parking with variable rates
 — Paid public parking with a fixed rate
 — Entrance to a covered or underground parking

Parking zone boundaries are highlighted in blue.

To disable the parking layer, tap  on the map.

Find parking

You can find parking in one of the following ways:

• On the map, tap and select Parking. Find your destination point on the map, when plotting a route, or in Navigator mode.

• In the place card, tap Show parking info.

• Using a voice assistant. For example, say "Alice, find a place where I can park". After that, Alice will enable the parking layers on the map.

The app will display road sections where you can park, as well as paid and free parking options nearby.

Add parking to the route

1. Find parking.

2. Tap the parking icon to view details including parking type, rates, available spaces, hours, address, photos, and reviews. The contents of the card depend on the parking.

3. Tap Directions. The app will plot a route to the selected parking.

   If the route is already plotted, you can tap the parking icon and select Add stop.

Pay for parking

1. Find parking.

2. Open the parking card and tap Pay for parking. If there is no payment button, payment for the selected parking is not available.

3. Add information about your vehicle or select a vehicle from the list.

4. Specify the time period and tap Pay. After a successful payment, the parking session will start, and the timer will appear on the screen.

   Alert

   Before you pay, make sure there are no active parking sessions for the selected vehicle within the specified time period in other services, including Moscow Parking.

   If you have active parking sessions in other apps, your parking session Yandex Maps may not start, in which case we'll refund the payment to your parking account.

The payment receipt for the Yandex commission will be sent to your email. Payment for parking will be made to GKU AMPP. You can find your payment receipt in your Moscow Parking account.

After payment, a widget displaying your parking status will appear on your lock screen.

What the widget looks like

If your device supports Live Activity, you'll see a notification with your parking status on the lock screen. If you end your parking session early, the widget will close immediately. If your parking session timer expires naturally, the widget will close after a while.

Top up your parking account

The funds that remain after you finish your parking session are stored on your parking account. You can top it up in advance. This way, when you park, the money is deducted from this account. To top up your parking account:

1. Tap (profile picture) → Parking.
2. Tap Top up parking account.
3. Enter the amount you want to deposit to the account, then tap Top up.

After topping up your account, you'll see the balance that you can use to pay for parking.

If your parking session ends early or fails to start, funds return to your parking account.

Extend or end a parking session

You can only extend active (unfinished) parking sessions. Tap Extend in the parking card and pay for the extra time. You can extend the current session once.

If you need to extend the session again, the app will tell you when it will be possible. Wait for the timer to run out and pay for parking.

To end a parking session, tap End and confirm the action. If you don't want to end the parking session, tap Cancel.

To help you end your parking session on time and save money in your parking account, the app will send you a reminder when your parking time is about to end. You'll receive a notification if you start moving, or if you create a route and tap Go.

View parking history

Tap your profile picture and go to Parking → History. Here you can find information about the parking sessions you paid for in the Yandex Maps app.

My cars

In the Saved cars list, you can see the vehicle information you specified when you paid for parking, arranged a parking session, or plotted a truck route.

You can add one or more cars for future parking:

1. Tap  (profile picture) → Parking → Car.
2. Tap Add car and enter your vehicle information.

Manage vehicle information

To edit an entry, tap  → Edit car next to the car.

To remove a car from the list, tap  → Remove car next to the car.

If you have several cars, you can select the one you most often use for parking. To do this, tap  → Select next to the car.

FAQ

Payment

How long do I have to pay for parking?

You need to pay within 5 minutes after parking your vehicle. Otherwise, you'll get a fine.

Check the Moscow Parking website for fine information.

What kind of parking spaces can I pay for and where?

You can only pay for parking at open on-street parking spaces or parking lots without boom gates in Moscow. Other types of parking spaces, such as gated lots, can only be paid using a parking meter.

How can I pay for a parking session that has already ended?

You can only pay for active parking sessions. You can't pay for a parking session that has already ended.

Why does the app prompt me to pay for free parking?

The app prompts you to pay for parking if you're approaching or already parked at a paid parking spot. Sometimes, it may be difficult to pinpoint your exact location due to terrain features or your device settings.

Before paying, make sure the app determined your location correctly. Pay attention to paid parking signs.

If you see that you're parked at a free parking spot, simply close the payment prompt.

What should I do if I paid for free parking?

Unfortunately, there's no way to refund the payment.

The app prompts you to pay for parking if you're approaching or already parked at a paid parking spot. Sometimes, it may be difficult to pinpoint your exact location due to terrain features or your device settings.

Before paying, make sure the app determined your location correctly. Pay attention to paid parking signs.

If you see that you're parked at a free parking spot, simply close the payment prompt.

How can I get a proof of payment and a parking receipt?

Your parking payment information is sent to Moscow Parking, so you can't get a receipt for the parking amount.

A detailed history of your parking account balance is available for download from your personal account on the Moscow Parking website. This history shows all charges and top-ups, and can serve as proof of payment if you need to appeal a fine.

How can I change my bank card details or payment method?

Parking fees are debited from the bank card that is linked to your account.

To add a bank card:

1. Open Yandex Pay.
2. Tap Add card to Yandex Pay.
3. Enter your card details.
4. Tap Link.

If you linked multiple cards to your account, select the one you want to use on the parking payment screen.

To remove a bank card:

1. Open Yandex Pay.
2. Select the card.
3. Tap Delete card.

I entered wrong information when paying for parking. How do I correct this?

Edit paid parking sessions on the Moscow Parking website. You can change the parking zone number or license plate number.

Corrections are allowed once per day, only on the day you parked. You won't be able to change the details again or on a different day.

To make the changes:

1. Register on the Moscow Parking website and log in.
2. Select a parking session at the bottom of the page.
3. Tap Change zone or vehicle.
4. Update the session details.
5. Enable Confirm that you want to edit the completed parking session.
6. Tap Apply.

Can I pay for parking with Plus points?

No, that's not possible.

Why does Yandex take a commission?

The commission covers the cost of transferring the money to Moscow Parking and helps to support and develop the service.

What does "Pay by SMS" mean?

If GKU AMPP is unavailable, the app displays instructions on how to pay for your parking session by SMS.

Fines

How can I avoid getting a parking ticket?

You need to pay within 5 minutes after parking your vehicle. Otherwise, you'll get a fine.

Normally, the parking session starts within a few seconds after GKU AMPP receives a confirmation of your payment.

Before paying for parking in Yandex Maps, make sure you don't have any active parking sessions for the same vehicle in other apps during this time period. If you do, your parking session in Yandex Maps may not start, in which case we'll refund the payment to your parking account, and your parking will remain unpaid.

Check the Moscow Parking website for fine information.

I didn't pay for my parking within 5 minutes. What happens next?

You need to pay within 5 minutes after parking your vehicle. Otherwise, you'll get a fine.

Check the Moscow Parking website for fine information.

How do I dispute a parking fine?

If you get fined, you can file a complaint within 10 days after receiving the fine notice. For more information on how to do this, see the website of Moscow Parking.

Parking account

Who should I contact if I believe that my parking account balance is incorrect?

If you have questions about your parking account balance, contact GKU AMPP.

Make sure to check out the FAQ on the GKU AMPP website: perhaps your question is already answered there.

How can I change my parking account number?

Currently, there's no dedicated setting for changing your account.

You can:

• Log in to Yandex Maps with a different account.
• Change the phone number linked to your account.

Where can I see my parking account balance?

When paying for parking in the Yandex Maps app, you will see how much money is left on your parking account. To check your balance, tap  (profile picture) → Parking.

Contact parking support

If you have any questions about parking, you can contact support. Fill in the form, and the response will be sent to your email.

Live Activity is a feature that allows apps to display real-time information on your lock screen and in the notification center without requiring you to open them.