Решение проблем

Если у вас есть вопросы или предложения по работе в Яндекс Товарах, напишите в чат службы поддержки.

Написать в чат

Если вы столкнулись с проблемой блокировки фида или магазина в личном кабинете Яндекс Товаров, можете найти и исправить ошибки самостоятельно.

Ниже приведены наиболее частые ошибки, которые могут повлечь блокировку фида или магазина, и рекомендации по их исправлению.

Причины блокировки магазина

<sodipodi:namedview id="rnd-144902fb__namedview1" pagecolor="#ffffff" bordercolor="#000000" borderopacity="0.25" inkscape:showpageshadow="2" inkscape:pageopacity="0.0" inkscape:pagecheckerboard="0" inkscape:deskcolor="#d1d1d1" showgrid="false" inkscape:zoom="3.9473684" inkscape:cx="171" inkscape:cy="27.486667" inkscape:window-width="1920" inkscape:window-height="1094" inkscape:window-x="-11" inkscape:window-y="-11" inkscape:window-maximized="1" inkscape:current-layer="svg1"/>  <sodipodi:namedview id="rnd-f14a2e8__namedview1" pagecolor="#ffffff" bordercolor="#000000" borderopacity="0.25" inkscape:showpageshadow="2" inkscape:pageopacity="0.0" inkscape:pagecheckerboard="0" inkscape:deskcolor="#d1d1d1" inkscape:zoom="3.9473684" inkscape:cx="171" inkscape:cy="27.486667" inkscape:window-width="1920" inkscape:window-height="1094" inkscape:window-x="-11" inkscape:window-y="-11" inkscape:window-maximized="1" inkscape:current-layer="svg1"/>  

  <sodipodi:namedview id="rnd-10b95a28__namedview1" pagecolor="#ffffff" bordercolor="#000000" borderopacity="0.25" inkscape:showpageshadow="2" inkscape:pageopacity="0.0" inkscape:pagecheckerboard="0" inkscape:deskcolor="#d1d1d1" showgrid="false" inkscape:zoom="3.9473684" inkscape:cx="171" inkscape:cy="27.486667" inkscape:window-width="1920" inkscape:window-height="1094" inkscape:window-x="-11" inkscape:window-y="-11" inkscape:window-maximized="1" inkscape:current-layer="svg1"/>

  

  

Проблемы с фидом

<sodipodi:namedview id="rnd-283eb4da__namedview1" pagecolor="#ffffff" bordercolor="#000000" borderopacity="0.25" inkscape:showpageshadow="2" inkscape:pageopacity="0.0" inkscape:pagecheckerboard="0" inkscape:deskcolor="#d1d1d1" showgrid="false" inkscape:zoom="3.9473684" inkscape:cx="171" inkscape:cy="27.486667" inkscape:window-width="1920" inkscape:window-height="1094" inkscape:window-x="-11" inkscape:window-y="-11" inkscape:window-maximized="1" inkscape:current-layer="svg1"/>  <sodipodi:namedview id="rnd-a429e3d__namedview2" pagecolor="#ffffff" bordercolor="#000000" borderopacity="0.25" inkscape:showpageshadow="2" inkscape:pageopacity="0.0" inkscape:pagecheckerboard="0" inkscape:deskcolor="#d1d1d1" showgrid="false" inkscape:zoom="3.9473684" inkscape:cx="171" inkscape:cy="27.486667" inkscape:window-width="1920" inkscape:window-height="1094" inkscape:window-x="-11" inkscape:window-y="-11" inkscape:window-maximized="1" inkscape:current-layer="g1"/>  

<sodipodi:namedview id="rnd-1084e276__namedview1" pagecolor="#ffffff" bordercolor="#000000" borderopacity="0.25" inkscape:showpageshadow="2" inkscape:pageopacity="0.0" inkscape:pagecheckerboard="0" inkscape:deskcolor="#d1d1d1" inkscape:zoom="3.9473684" inkscape:cx="171" inkscape:cy="27.486667" inkscape:window-width="1920" inkscape:window-height="1094" inkscape:window-x="-11" inkscape:window-y="-11" inkscape:window-maximized="1" inkscape:current-layer="svg1"/>  <sodipodi:namedview id="rnd-3ae52277__namedview1" pagecolor="#ffffff" bordercolor="#000000" borderopacity="0.25" inkscape:showpageshadow="2" inkscape:pageopacity="0.0" inkscape:pagecheckerboard="0" inkscape:deskcolor="#d1d1d1" inkscape:zoom="3.9473684" inkscape:cx="171" inkscape:cy="27.486667" inkscape:window-width="1920" inkscape:window-height="1094" inkscape:window-x="-11" inkscape:window-y="-11" inkscape:window-maximized="1" inkscape:current-layer="svg1"/>

Технические ошибки

   

   

Проблемы с заказом