Session Replay

In Settings, you can configure the following on the Session Replay tab:

Before configuring it, enable the option Session Replay, scroll map, Form Analysis on the Tag tab.

Session Replay technology offers an entirely new level of detail for analyzing the behavior of site users. You can replay user actions exactly as they occurred, to see what happens on each page and how users navigate, right down to every mouse movement, keystroke and click.

Detailed analysis of user behavior helps site owners to iron out navigation and usability problems and increase the site conversion rate.

For more information on using the technology, see How to analyze recordings.

Select a question to find a solution.

Do the following:

  • Clear the browser cache.
  • Disable all plugins and browser extensions.
  • Delete the browser cookies.
  • Check the firewall settings. It's possible that the firewall is blocking the Yandex.Metrica tag script. The tag also could be blocked by the Adblock Plus extension.

If you have more questions about Session Replay, submit them in the form below. Provide an example of a session with incorrectly displayed data and specify the full version of your browser.