Completing Identification in an Office in Person

Who can apply: everyone.

Cost: free of charge.

Time required: several minutes


In Moscow, Saint Petersburg, and Nizhny Novgorod—Yandex.Money offices.

In Novosibirsk and Yekaterinburg—Yandex offices.

What to Do

Just go to the office.

Russian citizens need to take their passport with them (or another document).

Citizens of all countries besides Russia need to bring several documents.

  1. Give it all to our secretaries.
  2. Tell your account number.

You can confirm your identificaiton on our site in just a few minutes.

After the Visit

You will see a link for confirming identification on our site. The link looks as follows:

Follow this link and check the specified details.

If everything is correct, confirm it with a password. This Wallet's status will be immediately upgraded.

If you find an error, write to our Support Service (subject: Identification).