Applying for User Status Upgrade Outside of Russia

We have our identificaiton agents in Belarus, Kazakhstan, Ukraine, and some other countries. View the agents list.

In Belarus, you can also apply via Sberbank.

Via agents in Belarus, Kazakhstan, Ukraine, and others

Who can apply: everyone.

Cost: depends on the country.

Time required: 10 business days.

How to meet with an agent

Check whether we have identificaiton agents in your country.

Make an appointment. Check with the agent the cost of sending the documents form your city.

  1. Download application.
  2. Fill it out and print it out.
  3. Bring your application and passport to the agent on the appointed day.

What to do after the meeting

You need to wait for 10 business days.

Then you will see a link for confirmation on our site. It will look like that:

Follow this link and check the specified details.

If everything is correct, confirm it with a password. Your user account status will be immediately upgraded.

If you find an error, write to our Support Service (subject: Identification).

Via Sberbank in Belarus

Who can apply: Belarus citizens.

Cost: 5 BYN for applying online, 20 BYN for applying in the office.

Time required: several minutes

If you have a BPS-Sberbank card

First of all: sign up in Sberbank Online.

  1. View the Other folder.
  2. Select 'Wallet identification in Yandex.Money'.
  3. Fill out application. Pay 5 BYN.

In a few minutes you will see a link for confirming your identification on our site. The link looks as follows:

Follow this link and check the specified details.

If everything is correct, confirm it with a password. Your user account status will be immediately upgraded.

If you find an error, write to our Support Service (subject: Identification).

If you do not have the card

Bring your passport to the BPS-Sberbank branch.

Locations

  1. Tell you want to complete the Yandex.Money identificaiton.
  2. Show your Belarus citizen passport.
  3. Tell your account number, contact phone number, and your email address on Yandex.

After the review, if everything is okay, you will need to pay 20 BYN. That done, your application will be sent to us.

In a few minutes (might take hours) you will see a link for confirming your identification on our site. The link looks as follows:

Follow this link and check the specified details.

If everything is correct, confirm it with a password. Your user account status will be immediately upgraded.

If you find an error, write to our Support Service (subject: Identification).