Withdrawing Cash from Your Wallet

If you have a Yandex.Money card, you can withdraw cash at any ATM. You do not need to do anything in advance: simply insert your card, enter PIN, and collect the money.

If you do not have our card, you can make a transfer and then collect it at the branches of Western Union, Unistream, or RNKO «RIB».

Plastic Yandex.Money Card

This card is supplementary to your Wallet. They share common balance. If you add money to your Wallet, you can spend this money from the card. If you spend money using the card, your Wallet balance decreases.

  • Pay with the card in supermarkets, in coffee shops, and at gas stations without commission.
  • Withdraw money at any ATM worldwide. Commission—3%, but no less than 100 rubles.

More about the bank card

Transfers through Western Union

You can make such transfer only if you are identified. Western Union has its locations in 200 countries of the world.

  • Specify the recipient: you need to provide the name as in the passport.
  • Select country and currency. We will show amount of the commission.
  • Confirm the transfer with a password. You will get a text message with the transfer number. You will need to tell this number to the recipient.

Money will become available in the Western Union location in a few minutes.

The transfer number will be saved to your History (view the operation details).

Make transfer through Western Union

How to collect money

The recipient can come to any Western Union location for the money in just a few minutes after the transfer. The recipient needs to show the ID.

In the Western Union location, the recipient needs to provide the transfer number, amount, and sender's name to collect the money.

Transfer limits

You can transfer from your Wallet the following amounts maximum:

  • 100,000 rubles at a time
  • 300,000 rubles a month

Common limit for transfers by one person from several Wallets is 300,000 rubles a month.

Transfer via Unistream

If you are identified user, you can transfer money via Unistream—across Russia or to other country.

Transfer money via Unistream

How to make a transfer
  1. Specify your phone number and your Unistream card number (if you have one).
  2. Add recipient's full name. Be precise and do not forget to specify the middle name: the recipient will need to show an ID to get the money.
  3. Select country and currency. We will show amount of the commission.
  4. Confirm the transfer with a password.

You will get a verification code: it will be send in a text message and recorded to your account History. Tell this code to the recipient: money is only given out against the code.

How to collect money

You can collect money at any Unistream location in 10 minutes after it was sent (in rare cases transfer may take more time). Come to the place, show your ID, tell the verification code, amount of the transfer, its currency, and sender's full name.

Verification code expires in 30 days.

Limits

You can transfer from your Wallet the following amounts maximum:

  • 100 to 100,000 rubles at a time
  • 600,000 rubles a month.

Common limit for transfers by one person from several Wallets is 600,000 rubles a month.

Limits on quantity of operations: 5 a day, 10 a week, 20 a month.

Withdraw through the RNKO «RIB» Pay Office (Moscow)

You can make such transfer only if you are identified. You can collect the money in cash in the Moscow branch of RNKO RIB.

Commission—3% of the amount + 15 rubles. Maximum amount—100,000 rubles.

Simply specify recipient's details, as shown in the passport. In two-three business days, you can go to the bank to get the money: be sure to bring your passport with you.

Transfer money through RNKO RIB

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