Online reservations

  1. How to make an appointment
  2. Where to view your appointments
  3. How to reschedule or cancel your appointment
  4. How to repeat an appointment
  5. How to become a partner

In Yandex Navigator, you can find an organization, select a service, and book an appointment online.

Note. Online reservations are only available for the Beauty salons category in Russia and Kazakhstan.

How to make an appointment

  1. Open the Yandex Navigator app and tap  Search here.

  2. Select the Beauty salons category.

  3. Tap Online reservation and select an organization.

  4. Open the organization card and tap Book online. On Android devices, the appointment button is available in the search results.

  5. Select a service and tap Select provider.

  6. Choose a provider. To get more information and check out the reviews, tap in the upper-right corner of the service provider's card.

    If you don't have a preferred specialist, tap Skip provider selection.

  7. Select a suitable date and time.

  8. To save information about the appointment in your profile and on the organization card, tap Sign in with Yandex ID. If you tap Continue without logging in, the information won't be saved in your profile and on the organization card, and you'll need to enter your phone number and confirm it with the code from the SMS to make an appointment.

  9. Check your appointment details: the worker, date, service, and your contact information. Leave a comment (optional).

    To edit the information, tap in the field.

    Check the information again and tap Confirm appointment.

  10. To save your appointment details to your phone, tap Add to calendar → Save.

Where to view your appointments

  1. Tap  (profile picture). If you haven't logged in, tap .

  2. Tap Bookings and order history or Appointments and reservations for iOS devices.

  3. Select an appointment and tap on it to view the details or get directions.

How to reschedule or cancel your appointment

  1. Tap  (profile picture). If you haven't logged in, tap .

  2. Tap Bookings and order history.

  3. Find the appointment and tap Reschedule appointment or Cancel appointment.

How to repeat an appointment

  1. Tap  (profile picture). If you haven't logged in, tap .

  2. Tap Bookings and order history or Appointments and reservations for iOS devices.

  3. Find the appointment you want to repeat and tap on it.

  4. Tap Make another appointment.

How to become a partner

For more information on how to enable online appointments for your organization, see the Yandex Business Help section.