Install

  1. Device requirements
  2. Download the app
  3. Find out the app's version
  4. Update the app
  5. Delete the app
  6. FAQ

Device requirements

Yandex Navigator is available for smartphones and tablets with iOS 15 and higher or Android 8 and higher.

If you downloaded Yandex Navigator to your Android 7 device, you can use app version 18.7 but updates will be unavailable. If you delete the app, you won't be able to download it to your Android 7 device again.

If you downloaded Yandex Navigator to your iOS 14 or lower device, you can redownload an older version of the app.

Find out the app's version

  1. Tap  (profile picture). If you haven't logged in, tap .
  2. Tap Settings.
  3. Open About.

Update the app

Your device's operating system automatically detects when an update is available for the app and prompts you to install it. You can also update Yandex Navigator to the latest version manually:

  1. Open Google Play.
  2. In the upper-right corner, tap your profile picture.
  3. Open Manage apps & device.
  4. Under Updates available, tap See details.
  5. Find Yandex Navigator and tap Update.

Alternatively, you can go to the Yandex Navigator page on Google Play and tap Update.

Note. If you already have the latest version of Yandex Navigator, the Update button changes to Open.

Delete the app

  1. On your mobile device, open Google Play.
  2. In the upper-right corner, tap your profile picture.
  3. Select Manage apps & device → Manage.
  4. Select Yandex Navigator and tap in the upper-right corner.
  5. Tap Delete.

If you were logged in, your saved places and settings won't disappear after deleting the app. To use them again, reinstall the app and log in to the same account.

If you weren't logged in, your saved places and general settings will disappear after deleting the app.

All downloaded maps will also be deleted along with the app. You can download them again after reinstalling the app.

FAQ

The app won't open or keeps crashing when I'm trying to use it
  1. Update to the latest version of the app.

  2. If you're using an Android device, check if it has enough RAM. If it doesn't, close other applications.

If the suggested steps didn't help, contact support.

I can't install or update the app

Check that your device meets hardware requirements for the app to run. If it does, but you still can't install or update the app, contact support.

The app is pre-installed on the device, and I can't remove it

Some manufacturers' devices already have Yandex Navigator pre-installed. You can't completely remove a pre-installed app, but you can disable it. In this case, the app will no longer run, update, or use your data.