Решение проблем

Если у вас есть вопросы или предложения по работе в Яндекс Товарах, напишите в чат службы поддержки.

Написать в чат

Если вы столкнулись с проблемой блокировки фида или магазина в личном кабинете Яндекс Товаров, можете найти и исправить ошибки самостоятельно.

Ниже приведены наиболее частые ошибки, которые могут повлечь блокировку фида или магазина, и рекомендации по их исправлению.

Причины блокировки магазина

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  <sodipodi:namedview id="svg-6t15hert__namedview1" pagecolor="#ffffff" bordercolor="#000000" borderopacity="0.25" inkscape:showpageshadow="2" inkscape:pageopacity="0.0" inkscape:pagecheckerboard="0" inkscape:deskcolor="#d1d1d1" showgrid="false" inkscape:zoom="3.9473684" inkscape:cx="171" inkscape:cy="27.486667" inkscape:window-width="1920" inkscape:window-height="1094" inkscape:window-x="-11" inkscape:window-y="-11" inkscape:window-maximized="1" inkscape:current-layer="svg1"/>

  

  

Проблемы с фидом

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<sodipodi:namedview id="svg-ezv7qo3g__namedview1" pagecolor="#ffffff" bordercolor="#000000" borderopacity="0.25" inkscape:showpageshadow="2" inkscape:pageopacity="0.0" inkscape:pagecheckerboard="0" inkscape:deskcolor="#d1d1d1" inkscape:zoom="3.9473684" inkscape:cx="171" inkscape:cy="27.486667" inkscape:window-width="1920" inkscape:window-height="1094" inkscape:window-x="-11" inkscape:window-y="-11" inkscape:window-maximized="1" inkscape:current-layer="svg1"/>  <sodipodi:namedview id="svg-0oa3h64z__namedview1" pagecolor="#ffffff" bordercolor="#000000" borderopacity="0.25" inkscape:showpageshadow="2" inkscape:pageopacity="0.0" inkscape:pagecheckerboard="0" inkscape:deskcolor="#d1d1d1" inkscape:zoom="3.9473684" inkscape:cx="171" inkscape:cy="27.486667" inkscape:window-width="1920" inkscape:window-height="1094" inkscape:window-x="-11" inkscape:window-y="-11" inkscape:window-maximized="1" inkscape:current-layer="svg1"/>

Технические ошибки

   

   

Проблемы с заказом