How to place an order

  1. Enter the address where you want to be picked up. If the correct address displays by default, tap Next.
  2. You also have the option to enter your destination.

    That way a fixed fare will be calculated for your ride. Your fare will not increase, even if you end up in a traffic jam or the driver had to alter the route. Your fare can only be recalculated if you exceed the free waiting period, change the final destination, or ask the driver to make a stop on the way.

    You can enter up to three intermediary addresses (tap +). You can only make changes when placing your order. It's not possible to change a trip that involves intermediary points after you've left.

  3. Choose a service class and payment method.

    After you place your order, you can switch from cash to card payment or select a different bank card if you have linked several cards to the app. Just tap  → Change payment method in the lower half of the screen.

  4. You can use the options or add comments if necessary.

    In the Requests section, enter any essential requirement, such as needing a car seat for a child. Please note that certain services incur an additional fee. You can only state requests for orders placed in Moscow.

    In the Comments section, provide any additional information that will help the driver find you. For example, “I'll be by the entryway”.

  5. Tap Order taxi.