How to get an e-receipt
E-checks are provided when the following operations take place:
- A ride is paid for using a bank card or via Apple Pay
- Funds are withdrawn for a paid ride cancellation
- A tip is paid to the driver
- A refund is made
E-receipts are available in your Ride history: just tap your ride card and then tap fare.
You'll get your receipt in a Push notification after every transaction. Therefore, please make sure that you've allowed Push notifications in your smartphone settings.
In iOS versions 8.x and 9.x, push notifications only appear if the app is minimized or closed (this applies to all apps). For your device, we recommend using the latest version of iOS.
Receipts can be downloaded, printed, or sent by email.