If you end up in an accident, first attend to the safety of yourself and everyone else who was involved. Call an ambulance and the police by dialing 112.

You are insured during the course of your ride, so if you were injured, you are entitled to monetary compensation.

Follow the instructions of the emergency medical technicians. Your health is the first priority and you can take care of documents later. If there are no safety concerns and you can remain at the scene of the accident, try to wait for the police to arrive so that you can make sure they include your name in the report as a victim.

Then email us later when it's convenient to do so: we will help you get your insurance compensation and try to help resolve any complications.

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