How to order a taxi

  1. Go to the site.
  2. Enter your phone number, address, and pickup time.
  3. Choose a service class.
  4. You can choose to enter your destination, indicate any preferences you have (for example, if you need a car seat for your child) or leave additional commentary.

    In the Comments section, provide any additional information that will help the driver find you. For example, “Wait at back door”.

    Please note that certain services incur an additional fee.

  5. Tap Order taxi.

You will get an SMS 2-3 minutes after placing your order with information about your car and how to contact the driver.

You will be able to track the vehicle's current location on the map in real time.

Cancel order

Please note that there is a charge for cancelling an order after the taxi has arrived.

On the Order taxi tab, click Cancel order and confirm your choice.

In rare cases the driver or taxi company may have to cancel your order.