Pay with Apple Pay
You can use Apple Pay to pay for rides requested through the iPhone mobile app. Just select Apple Pay as your payment method when you place your order and then place your finger on the Touch ID.
Apple Pay requirements:
- iPhone model 6, SE or later
- iOS version 10 or higher
- Apple ID account
- Your bank card is an Apple Pay partner and is linked to your device using Wallet.
Reserving and withdrawing funds
Payments are made using your bank card, which is linked to your device as an Apple Pay payment card.
The total cost of your ride is reserved immediately after you are dropped off at your destination. In some cases, part of the total cost is reserved at various points during your ride.
The money is withdrawn within 24 hours after the funds are reserved. If less than the entire reserved amount is withdrawn, the remainder will be returned to your account. The time it takes to unblock the funds that weren't withdrawn depends on your bank.
If you don't have enough funds left on your card to pay for your ride, the amount due will be withdrawn automatically when you add funds to it. Your total may be debited all at once or in several parts over the course of one year starting from the moment when the system first failed to debit the full amount for your ride.
Switching to cash payment method
If we cannot hold funds from your bank card during your trip, your payment method will automatically switch to cash. Information about changes in payment method will be sent to you via push notification. Please make sure that you've allowed push notifications in your smartphone settings.
You can try paying with Apple Pay again at the end of your ride.