YandexSupport
Taxi
 
Log in
Contents
Help
I forgot something in the car
Money issues
I have a complaint
Nothing works
I got in an accident
About the service
Help
I forgot something in the car
Money issues
I have a complaint
Upset with your driver
Problem with the car
Traffic violation (I wasn't in the vehicle)
Other issue
Nothing works
Credit card issues
My promo code doesn't work
Can't set up my account
I'm not receiving ride reports
Problem with something else
I got in an accident
About the service
How does Yandex.Taxi work?
Ride insurance
Ordering a ride
How to place an order
How are ride costs calculated
How to use the options and add comments
How to book a ride for a specific time
Which payment methods are available
How to pay for your trip with a bank card
How to change your payment method
How to know that your order is accepted
How to contact the driver
How to tip the driver
How to cancel an order
How to use a promo code
How to get a ride report
Evaluation and rating of the driver
How to set up the app
How to add, change or delete an account
Add or remove a card
How to enable push notifications
How to add “My addresses”
Changing the language in the app or on the website
How to view and delete your ride history
How to activate Yandex.Plus
Offer of cooperation
Yandex.Taxi for business
Help
Русский
English

Help

I forgot something in the car

Money issues

I have a complaint

Nothing works

I got in an accident

About the service

Was the article useful?
Please specify why
  • recommendations did not help me
  • article is hard to understand
  • article content does not match its stated topic
  • didn't answer my question
  • I don't like how this feature works
  • other reason
Thank you for your feedback!
Please tell us what you didn't like about this article:
Next
I forgot something in the car
Русский
English
Next
I forgot something in the car
Русский
English
Yandex.Support homepage
© 2015–2021  YANDEX LLC