I'm not getting any new orders

Orders are distributed by the system automatically, our team can't assign them manually. This levels the playing field for all drivers.

If you aren't getting new orders, start with these steps:

— Check the Troubleshooting section. If you have any order restrictions, you can find the details here.

— Check to see if your internet connection is stable.

— Tap Go online.

If everything is working fine but you're still not getting orders, consider these recommendations:

— Stay closer to downtown.

— Don't park and wait, change your location.

— Avoid enabling the Busy status.

— Remember that there will be less orders if you're in Home or My destinations mode, or you only accept one form of payment.

— Make sure that all the service classes you have access to are enabled.