---
metadata:
  - name: generator
    content: Diplodoc Platform v5.50.6
  - property: og:type
    content: article
  - property: article:section
    content: Автоматизации
  - property: og:title
    content: Обзор автоматизаций
  - property: article:tag
    content: Сборник инструкций
alternate:
  - https://yandex.ru/support/tracker/en/automation.md
  - https://yandex.ru/support/tracker/ru/automation.md
title: "Automation in Yandex\_Tracker"
description: "You can automate actions with issues in Yandex\_Tracker using triggers, auto actions, and macros."
---
> **Documentation Index:** Fetch the complete configuration index at https://yandex.ru/support/tracker/en/llms.txt


# Overview of automations

You can automate actions with issues in Yandex Tracker using triggers, auto actions, and macros. These tools will help you save time on routine operations, such as updating issue statuses, summoning colleagues, or creating sub-issues with specific parameters.

{% note warning "" %}

Setting up automations requires the [**Queue management** access rights](https://yandex.ru/support/tracker/en/manager/queue-access.md).

{% endnote %}

## Triggers {#triggers}

Actions performed on queue issues when certain events occur. For example, when the issue status changes or a particular user subscribes to the issue, a trigger can change issue parameters, leave a comment, or send an HTTP request to interact with other services' APIs, or set up integrations.

* [Setting up a trigger](https://yandex.ru/support/tracker/en/user/create-trigger.md)
* [Copying a trigger to the current or another queue](https://yandex.ru/support/tracker/en/user/create-trigger.md#copy)
* [Changing the order in which triggers fire](https://yandex.ru/support/tracker/en/user/create-trigger.md#change-range)
* [Trigger conditions](https://yandex.ru/support/tracker/en/user/set-condition.md)
* [Triggered actions](https://yandex.ru/support/tracker/en/user/set-action.md)
* [Trigger setup examples](https://yandex.ru/support/tracker/en/manager/trigger-examples.md)

## Auto actions {#automation}

Actions on queue issues that are triggered automatically at a specified interval. You can use auto actions to set up regular updates for queue issues, such as check for issues with specific components, set an assignee for them if the assignee is missing, or create issues for data backups.

* [Configuring automatic updates for issues that match filters](https://yandex.ru/support/tracker/en/user/create-autoaction.md)
* [Setting up scheduled issue creation based on a template](https://yandex.ru/support/tracker/en/user/ticket-schedule.md)
* [Viewing the history of triggered auto actions](https://yandex.ru/support/tracker/en/user/create-autoaction.md#autoaction-history)
* [Auto action setup example](https://yandex.ru/support/tracker/en/user/autoaction-example.md)

## Macros {#macroses}

Actions that can be run by clicking a button on the issue page. By using macros, you can automate routine actions: change issue parameters and add standard comments.

* [Setting up a macro](https://yandex.ru/support/tracker/en/manager/create-macroses.md)
* [Running a macro](https://yandex.ru/support/tracker/en/manager/run-macro.md)
* [Macro setup example](https://yandex.ru/support/tracker/en/manager/macros-example.md)


## Managing automations {#list}

### Viewing queue automations {#go-to-automation}

To view all automations set up in a queue:

1. <!-- source: en/_includes/transition-page.md -->
   In the left-hand panel, click <svg xmlns="http://www.w3.org/2000/svg" width="18" height="18" fill="currentColor" aria-hidden="true" class="yc-icon nv-composite-bar__menu-icon" viewBox="0 0 16 16"><path fill-rule="evenodd" d="M6.702 3.013 8 3.5V2.386A2 2 0 0 1 10.702.513l3.351 1.257A3 3 0 0 1 16 4.579v4.035a2 2 0 0 1-2.702 1.873L12 10v1.114a2 2 0 0 1-2.702 1.873L8 12.5v1.114a2 2 0 0 1-2.702 1.873L1.947 14.23A3 3 0 0 1 0 11.421V7.386a2 2 0 0 1 2.702-1.873L4 6V4.886a2 2 0 0 1 2.702-1.873ZM5.5 6.563l.553.207A3 3 0 0 1 8 9.579v1.319l1.824.684a.5.5 0 0 0 .676-.468V7.079a1.5 1.5 0 0 0-.973-1.405L6.176 4.418a.5.5 0 0 0-.676.468v1.676Zm4.553-2.293L9.5 4.062V2.386a.5.5 0 0 1 .676-.468l3.35 1.256c.586.22.974.78.974 1.405v4.035a.5.5 0 0 1-.676.468L12 8.398V7.079a3 3 0 0 0-1.947-2.809ZM1.5 11.421V7.386a.5.5 0 0 1 .676-.468l3.35 1.257c.586.219.974.779.974 1.404v4.035a.5.5 0 0 1-.676.468l-3.35-1.257a1.5 1.5 0 0 1-.974-1.404Z" clip-rule="evenodd"/></svg> **Queues** and select a queue. {#queue}
   <!-- endsource: en/_includes/transition-page.md -->

1. <!-- source: en/_includes/transition-page.md -->
   In the top right corner of the queue page, click <svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" fill="currentColor" aria-hidden="true" class="yc-icon nv-aside-header-footer-item__icon"><svg xmlns="http://www.w3.org/2000/svg" fill="none"><path fill="currentColor" fill-opacity=".85" fill-rule="evenodd" d="M8.875 2.125h2.25a.5.5 0 0 1 .5.5v.23c0 1.925 2.083 3.128 3.75 2.165l.2-.115a.5.5 0 0 1 .682.183l1.125 1.949a.5.5 0 0 1-.183.683l-.2.115c-1.666.962-1.666 3.368 0 4.33l.2.115a.5.5 0 0 1 .183.683l-1.125 1.949a.5.5 0 0 1-.683.183l-.199-.115c-1.667-.963-3.75.24-3.75 2.165v.23a.5.5 0 0 1-.5.5h-2.25a.5.5 0 0 1-.5-.5v-.23c0-1.925-2.083-3.128-3.75-2.165l-.2.115a.5.5 0 0 1-.683-.183l-1.125-1.949a.5.5 0 0 1 .183-.683l.2-.115c1.667-.962 1.667-3.368 0-4.33l-.2-.115a.5.5 0 0 1-.183-.683l1.125-1.949a.5.5 0 0 1 .683-.183l.2.115c1.667.963 3.75-.24 3.75-2.165v-.23a.5.5 0 0 1 .5-.5zm-2 .5a2 2 0 0 1 2-2h2.25a2 2 0 0 1 2 2v.23a1 1 0 0 0 1.5.866l.2-.115a2 2 0 0 1 2.731.732l1.125 1.949a2 2 0 0 1-.732 2.732l-.2.115a1 1 0 0 0 0 1.732l.2.115a2 2 0 0 1 .732 2.732l-1.125 1.949a2 2 0 0 1-2.732.732l-.199-.115a1 1 0 0 0-1.5.866v.23a2 2 0 0 1-2 2h-2.25a2 2 0 0 1-2-2v-.23a1 1 0 0 0-1.5-.866l-.2.115a2 2 0 0 1-2.732-.732l-1.125-1.949a2 2 0 0 1 .732-2.732l.2-.115a1 1 0 0 0 0-1.732l-.2-.115a2 2 0 0 1-.732-2.732l1.125-1.949a2 2 0 0 1 2.732-.732l.2.115a1 1 0 0 0 1.5-.866v-.23zM12.25 10a2.25 2.25 0 1 1-4.5 0 2.25 2.25 0 0 1 4.5 0zm1.5 0a3.75 3.75 0 1 1-7.5 0 3.75 3.75 0 0 1 7.5 0z" clip-rule="evenodd"/></svg></svg> **Queue settings**. {#settings}
   <!-- endsource: en/_includes/transition-page.md -->

1. Select **Automation** in the left-hand panel.

1. Set up the automation display:

    * To filter automations by type, click **Automation type** and select relevant types from the list.

    * To filter automations by the type of actions they automate, click **Action type** and select relevant actions from the list.

    * To find a specific automation, enter its name or ID in the search bar.

### Modifying automations {#edit}

- Click on an automation to edit its settings.

- To disable or enable any automation, change the position of the toggle next to it.

- To permanently delete an automation, click <svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" fill="currentColor" aria-hidden="true" class="yc-icon"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 16 16"><path fill-rule="evenodd" d="M14 6.125a1.874 1.874 0 1 1 .001 3.749A1.874 1.874 0 0 1 14 6.125zm-5.906 0a1.874 1.874 0 1 1 0 3.749 1.874 1.874 0 0 1 0-3.749zM2 6.125a1.874 1.874 0 1 1 .001 3.749A1.874 1.874 0 0 1 2 6.125z"/></svg></svg> → <svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" fill="currentColor" class="yc-icon"><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 16 16"><path fill="currentColor" fill-rule="evenodd" d="M9 2H7a.5.5 0 0 0-.5.5V3h3v-.5A.5.5 0 0 0 9 2Zm2 1v-.5a2 2 0 0 0-2-2H7a2 2 0 0 0-2 2V3H2.251a.75.75 0 0 0 0 1.5h.312l.317 7.625A3 3 0 0 0 5.878 15h4.245a3 3 0 0 0 2.997-2.875l.318-7.625h.312a.75.75 0 0 0 0-1.5H11Zm.936 1.5H4.064l.315 7.562A1.5 1.5 0 0 0 5.878 13.5h4.245a1.5 1.5 0 0 0 1.498-1.438l.315-7.562Zm-6.186 2v5a.75.75 0 0 0 1.5 0v-5a.75.75 0 0 0-1.5 0Zm3.75-.75a.75.75 0 0 1 .75.75v5a.75.75 0 0 1-1.5 0v-5a.75.75 0 0 1 .75-.75Z" clip-rule="evenodd"/></svg></svg> **Delete**.

<!-- source: en/_includes/automation-list-delay.md -->
{% note info "" %}

After you delete an automation, it may remain visible in the list for a few more seconds.

{% endnote %}
<!-- endsource: en/_includes/automation-list-delay.md -->

### Changing the automation owner {#change-owner}

1. Click on the automation that you want to edit.

1. Hover over the owner name in the top left corner of the page and click <svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" fill="currentColor" aria-hidden="true" class="yc-icon"><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 16 16"><path fill="currentColor" fill-rule="evenodd" d="M11.423 1A3.577 3.577 0 0 1 15 4.577c0 .27-.108.53-.3.722l-.528.529-1.971 1.971-5.059 5.059a3 3 0 0 1-1.533.82l-2.638.528a1 1 0 0 1-1.177-1.177l.528-2.638a3 3 0 0 1 .82-1.533l5.059-5.059 2.5-2.5c.191-.191.451-.299.722-.299Zm-2.31 4.009-4.91 4.91a1.5 1.5 0 0 0-.41.766l-.38 1.903 1.902-.38a1.5 1.5 0 0 0 .767-.41l4.91-4.91a2.077 2.077 0 0 0-1.88-1.88Zm3.098.658a3.59 3.59 0 0 0-1.878-1.879l1.28-1.28c.995.09 1.788.884 1.878 1.88l-1.28 1.28Z" clip-rule="evenodd"/></svg></svg> **Change**.

1. Type the user's name or username in the search bar.

1. Click **Save**.