Creating a queue for a development team
Each team has an established routine for work planning, issue execution, and product version release. If you need Tracker to set up a familiar workflow for the team, use an issue queue. A queue is an area shared by related issues being worked on under a single product or pipeline.
We recommend that you create an independent queue for each of your development teams. If you want to split your work into flows, you can create several queues. For example, if you have several working groups in your team that are focused on independent sets of issues, you can create a separate queue for each such group.
To create a queue for a development team:
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If Tracker is not enabled for your organization yet, connect the service.
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Create a queue of issues. Select a queue template with statuses and issue types that are best suited to your workflow:
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Development: This template contains issue types and statuses that are commonly used in software development. Selecting this template will automatically create a board with a backlog and sprints.
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Project management: This template is optimized for collaboration between multiple teams. When this template is selected, a simple issue board is created for each new project.
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Basic template: A universal template that you can customize for your specific needs. When this template is selected, a simple issue board with the queue's name is created for each new project.
If you selected a queue template without an associated issue board, you can create one later.
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If you want to change the available issue statuses in your queue, go to the queue settings, simply copy the basic workflow and edit it.
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Add the employees who will be working on your product to your queue team.
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You can also configure access rights to issues within the queue if needed. For example, you can restrict certain groups of users from creating or viewing issues in the queue.