How to activate Yandex Tracker
Connecting Tracker involves several steps. Some things may already be configured, but you'll only be able to start using the service once all the steps in this article are completed.
Check that everything is ready. If so, go straight to setting up Tracker for your team. If not, read the article to the end.
If you clicked the button but didn't get to the right section in the organization admin panel, switch from your personal account to your work account: click your avatar in the left panel.
Step 1. Create a Yandex 360 for Business organization
An organization is your business account in Yandex 360. In the organization admin panel, administrators choose a plan and top up the balance, manage the employee list, and control their access to services.
If you already have an organization, proceed to the next step. If not, click Create organization. The link Learn more about creating provides detailed instructions.
The final step of creating an organization is choosing a plan. For guidance on which plan to choose in your case, see the next step.
Step 2. Activate Yandex Tracker
If your organization has up to 250 employees, enable a plan that includes Tracker. You can compare prices and benefits of each plan via the link Choose a plan with Tracker. All employees will be able to use the service.
If only some employees need Tracker, you have a large organization, or you're an educational institution, you need to add Tracker as an add-on to your plan. Follow these instructions:
- Enable a plan without Tracker that suits your organization type. Choose a plan
- Proceed to step 3 and connect your company's domain.
- Proceed to step 4 and create work profiles for employees on the domain. You won't be able to add Tracker for invited users.
- Then go to the organization admin panel and add Tracker as an add-on for the employees who need it. How to enable an add-on
If your organization has up to 250 employees, switch your current plan to a plan that includes Tracker. All employees will be able to use the service.
- Click Upgrade plan: you'll be taken to the organization admin panel, to the Finance → Payment and plan section.
- Click the name of your current plan.
- Go to the With Tracker tab and click Enable next to the plan you need.
If only some employees need Tracker, you have a large organization, or you're an educational institution, you don't need to change your plan: add Tracker as an add-on. How to enable an add-on
Step 3. Connect your company's domain
If you have a plan that includes Tracker and you don't need the benefits of a domain, you can skip this step for now.
With any other plan, you must have a domain, otherwise you won't be able to connect Tracker.
If you already have a domain, add it to your organization via the link Add domain. If you don't have a domain, create one by following the instructions How to register a domain.
Step 4. Add employees
Once you connect your domain, create accounts for the employees who will work in Tracker. You can fill them in manually or upload a file with employee data.
If you have a plan with Tracker and haven't registered a domain yet, send your employees an invitation link — they will join the organization with personal Yandex accounts.
Click Add employees to go to the relevant section in the admin console. All instructions are collected at the Learn more about the methods link.
Step 5. Activate Tracker
Once you've added employees, click Open Tracker. The service will ask a few questions about your team. Answering them will take less than a minute.
After that, Tracker is ready to use — take an interactive tour of the service and start building a working environment for your team. All the useful steps are collected in the Set up Tracker for your team section.
A domain is your company's name on the internet. For example, Yandex uses yandex.ru. What it provides:
- Email on your company's domain —
login@company.ru. Clients and partners will know who is writing to them. - Full control over employee accounts — the administrator sets passwords, changes personal data, and can block a profile if it has been compromised.
- Additional addresses for employees and departments, shared email processing rules, and an archive of work correspondence.