Creating an HR management queue
To enable the HR department employees to plan and track general HR tasks, create a queue and invite them to it:
- Create a queue:
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On the left panel, click Queues → Create queue.
- Select the queue template Recruitment.
- Give the queue a name, e.g.,
HR Tasks. - Click Create.
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- Add the HR department staff to the queue team.
- You can also configure access rights to issues within the queue if needed. For example, you can restrict certain groups of users from creating or viewing issues in your queue.
- If different HR experts are responsible for recruitment and employee follow-up, you can create multiple queues with access control so that the staff of one department does not see the issues of another.
- Create a test issue:
- Click Create issue in the left panel.
- In the form that opens, enter a name for the issue in the Issue name field — for example,
Review meeting on managing current Tracker issues. - Confirm the details and click Create issue.