Creating an HR management queue

To enable the HR department employees to plan and track general HR tasks, create a queue and invite them to it:

1. Create a queue:

   On the left panel, click Queues → Create queue.

   1. Select the queue template Recruitment.

   2. Give the queue a name, e.g., HR Tasks.

   3. Click Create.

2. Add the HR department staff to the queue team.

3. You can also configure access rights to issues within the queue if needed. For example, you can restrict certain groups of users from creating or viewing issues in your queue.

4. If different HR experts are responsible for recruitment and employee follow-up, you can create multiple queues with access control so that the staff of one department does not see the issues of another.

5. Create a test issue:

   1. Click Create issue in the left panel.
   2. In the form that opens, enter a name for the issue in the Issue name field — for example, Review meeting on managing current Tracker issues.
   3. Confirm the details and click Create issue.