Enabling notifications by email

To allow candidates to submit a request on their own, create a queue and a request form and configure automatic sending of confirmation emails.

Create a queue for candidates

1. Create a queue using the Recruitment template.
2. Enter a name for the queue. For example, Candidates Queue.
3. Set up a workflow or create a new one.
4. Add the Hired and Not hired completion statuses to the workflow.
5. Specify an issue type, such as Candidates, for the workflow.

Set up a request form

Create a form

1. In the left-hand panel, click  Create issue.
2. Under Try Yandex Forms for creating issues, click Create form.
3. Create a new form:
   • Name it Candidate.
   • Add a description, e.g., Vacancy request form.
   • Click Next.
4. Wait for the page to load and select the Text widget.
5. In the Question field, enter Full name.
6. Click  Add question and select Text.
7. In the new question's card, enter Vacancy in the Question field.
8. Repeat the steps to add another question: About you. Change the question type from Short answer to Long answer.
9. Click  Add question and select Email.
10. In the new question's card, enter Email in the Question field.
11. Add other questions if needed.

Set up integration with Tracker

1. Click Configure integrations and wait for the page to load.
2. In the Issue type field, select Candidates.
3. In the Header field, click and select Response. In the dialog box, select Full name in the Question field and click Save.
4. In the Description field, click and select Responses. In the dialog box, click Select all and choose New format in the Response formatting field. Click Save.

Set up sending of emails

1. On the integration setup page below, click  Add action group.
2. In the Action group #2 card that appears, select the Email widget.
3. In the To field, click and select Response. In the dialog box, select Email in the Question field and click Save.
4. In the Subject field, enter Job application.
5. In the Text field, enter an email text, e.g., Thank you! Your request has been accepted.
6. On the page below, click Save and then click Publish.

Create a test issue

1. On the issue creation page, select Never in the Allow issues to be created without a form field at the top right.
2. Select the widget named Candidate.
3. Fill out the form. Specify your own email address.
4. Click Send.
5. Check if there is a confirmation email in your mailbox.