Enabling notifications by email

To allow candidates to submit a request on their own, create a queue and a request form and configure automatic sending of confirmation emails.

Create a queue for candidates

1. Create a queue using the Recruitment template.
2. For example, Candidates Queue.
3. Set up a workflow or create a new one.
4. Add the Hired and Not hired completion statuses to the workflow.
5. For the workflow, specify the issue type, for example Кандидаты.

Set up a request form

Create a form

1. In the left-hand panel, click  Create issue.
2. Under Try Yandex Forms for creating issues, click Create form.
3. Create a new form:
   • Specify the name Кандидат;
   • Add a description, for example Форма заявки на вакансию;
   • Click Next.
4. Wait for the page to load and select the Text widget.
5. In the Question field, enter ФИО.
6. Click  Add question and select Text.
7. In the new question card, in the Question field, enter Вакансия.
8. Similarly, add another question О себе. Change the type of this question from Короткий ответ to Длинный ответ.
9. Click  Add question and select Email.
10. In the new question card, in the Question field, enter Email.
11. Add other questions if needed.

Set up integration with Tracker

1. Click Configure integrations and wait for the page to load.
2. In the Issue type field, select Кандидаты.
3. In the Header field, click and select Response. In the window that opens, in the Question field, select ФИО and click Save.
4. In the Description field, click and select Responses. In the dialog box, click Select all and choose New format in the Response formatting field. Click Save.

Set up sending of emails

1. On the integration setup page below, click  Add action group.

2. In the Action group #2 card that appears, select the Email widget.

   

3. In the To field, click and select Response. In the dialog box, select Email in the Question field and click Save.

4. In the Subject field, enter Отклик на вакансию.

5. In the Text field, enter the email text, for example Спасибо! Ваша заявка принята к рассмотрению.

6. On the page below, click Save and then click Publish.

Create a test issue

1. On the issue creation page, select Never in the Allow issues to be created without a form field at the top right.
2. Select the widget named Кандидат.
3. Fill out the form. Specify your own email address.
4. Click Send.
5. Check if there is a confirmation email in your mailbox.