Working with issues on a board

Issues are displayed on the board as cards with basic issue parameters. You can customize the appearance of cards on the board.

To open the board page, select  Boards in the left panel and click the relevant board in the list.

The issues added to the board are shown in their status columns. If you cannot find the added issues on the board, make sure that you linked their statuses to columns. To view a list of statuses that aren't used on the board, click  next to the rightmost column.

Configuring issue cards

Customize the layout of issue cards to see only relevant parameters on the board or quickly find issues with specific tags and components.

By default, the issue card displays the values of such fields as the key, name, assignee, and some others. To set up the fields to be displayed on the issue card:

1. On the board page, click → Card fields in the right corner of the search, sort, and group panel.

2. Select the issue fields to be shown on the card. You can add or remove any field, except for the issue name (the Issue field) that can't be removed.

3. Click Apply.

4. To highlight certain tags or issue components with colors:

   1. Set up the card to show the Tags or Components fields.

   2. On the issue card, click the name of the tag or component and select its color.

   This tag or component will be highlighted by color on all cards.

Creating an issue

You can create a new issue directly on the board. You only need to specify its name and queue first: the other fields can be filled out later.

1. Open the board page.

2. In the leftmost column, click and select New issue.

3. Enter a name for the issue.

4. Select the queue where the issue will be created in the drop-down list.

   If you can create an issue in the queue only using a form, you'll see the Select form button on the screen.

5. Click Create or press Enter.

Adding issues to a board

You can add issues to the board manually or set up automatic addition based on issue parameters. To learn more, see Automatically adding issues.

From the board page

1. Open the board page.

2. In the leftmost column, click and select Existing issue.

3. Start typing the issue's key or name, then pick the option you need from the list.

From the issue page

1. Open the issue page.

2. Click the Boards field on the right-hand panel. If there's no Boards field, add it by clicking Edit parameter list.

3. Start typing the board name and pick the option you need from the list that appears.

Adding multiple issues

1. Select the issues you need using filters.

2. Select the issues that you want to add to the board.

3. In the bottom panel, click , then select Add to board.

4. Start typing the board name and pick the option you need from the list that appears.

5. Wait for the issues to be processed.

Managing issues

You can manage issues on a Yandex Tracker board the same way you work with sticky notes on a physical board:

• Issue cards are distributed across columns according to their statuses. To change the issue status, drag it to the relevant column.

  You won't be able to move a card to a column unless the workflow of the queue that the issue belongs to supports switching from the current status to a new status.

• To move a card within the column, hover over it, click in the top right corner, then select Move to top of column or Move to bottom of column.

• To move an issue to a different sprint, go to the issue card, click → Add to sprint, and select the sprint you need.

  By default, you can't add issues to a completed sprint. To do this, first enable the sprint display. To learn more, see View completed sprints.

• To delete an issue from the board, in the upper-right corner of the card, click , then select Remove from board.

  If you delete an issue from the project, the issue will also be deleted from the project issue list.

• To edit the parameters or comment on the issue, click the issue's card and make changes on the right panel.

Show the sprint issues

1. Open your board.

2. Click All issues on board.

3. Select the sprint whose issues you want to display.

By default, you can't view issues within a completed sprint. To do this, first enable the sprint display. To learn more, see View completed sprints.

Filtering issues

If there are too many issues on the board, you can always hide some of them using filters. You can select a saved filter or create a new one: You can also combine several filters.

To create a filter on the board:

1. In the upper-right corner, click Filters. The filter setup panel will be shown above the board's columns.

2. Click . Select the parameter to filter your issues and set the value for it.

   Add multiple parameters to the filter if needed.

3. To reset the filter, click  Reset.

4. To save the filter, click  Save:

   1. Name the filter.

   2. Select for whom the filter will be fixed at the top of the board: only for yourself or for every user. Fixed filters are shown as buttons at the top of the board.

   3. Click Save.

   Saved filters are available for all users.

5. You can pin the saved filters at the top of the board for quick access.

   Once a filter is created, you can only pin it on the board for yourself. If you want the filter to be displayed to all the board users, you will have to create it again.

   1. In the filters panel, click or, in the upper-right corner of the page, click and select Quick filters.

   2. Select the filters to be shown on the board and click Apply.

6. To edit or delete a saved filter, in the upper-right corner, click and select Quick filters. After that, next to the filter name, click .

Grouping issues

To group issues on a board or in a backlog based on a parameter, click  Not grouped at the top of the board and select the grouping parameter from the list. All issues that have the same value of the selected parameter will be combined into groups.

To reorder issues in the group, click Change order and reorder the parameters as needed.

You can set the maximum number of issues per group:

1. To the right of the group parameter value, click → Maximum number of issues.

2. Set a limit for the number of issues.

3. Click Save.

You can also add issues with preset parameters to a group. To do this, click Add issue under the list of issues in the group. The field value for grouping will be specified in the new or existing issue. For example, Assignee or Deadline.

Limitations:

• When grouping issues by queue, you can only create a new issue.
• When grouping issues by author, status, or type, you can't add a new issue.

You can move issues across groups on a board or in a backlog. When moving an issue, a new field value is set depending on the grouping criterion.

Sorting issues on a board

You can sort issues on a board manually or based on preset parameters, such as priority, deadline, or assignee. To sort issues, click  Sorting at the top of the board and select a sorting parameter from the list. Next to the sorting button, there is a button that allows you to manage the sorting direction.

Bulk changes to issues

You can make bulk changes to issues on a board. Open an issue card on the board, click → Select, then click other issues on which you want to perform the same action. Once you select all issues, choose the appropriate action in the board's bottom panel:

• Move the issue up or down the column.
• Change the issue status.
• Move the issue to a sprint or backlog.
• Change the assignee or other issue parameters.
• Remove the issue from the board.