Setting up macros in Tracker

In Tracker, macros are scripted algorithms that can be executed on the issue page. Use macros to automate routine actions. Macros run in one click, allowing you to change issue parameters, create typical commands,.

Each Tracker queue has its own set of macros. To create a new macro for the queue:

1. In the left-hand panel, click  Queues and select a queue.

2. In the top right corner of the queue page, click  Queue settings.

3. Select Automation in the left-hand panel.

4. In the top right corner, click Create → Macro.

5. Enter a name for the macro.
   You can add a description below the name.

6. In the  When running the macro: section, enter the comment to be added to the issue when the macro is executed:

   • You can insert issue field values into the comment text. To do this, click  Variables and select one or more values. The input field will show a placeholder like {{issue.<field_key>}}.

   • You can also use comment templates. To do this, click and select one or more templates from the drop-down list.

   If you don't want your macro to create any comment, leave this field empty.

7. Under Change field value, select the issue parameters your macro will modify and set new values. If you don't want your macro to modify any issue parameters, skip to the next step.

   To find a local queue field, enter the key of the queue where you want to set up an automation and a period before the field name (for example, DEVS.Tester).

8. Click Create macro.

   In a few seconds, the macro will appear in the list of automations.