---
metadata:
  - name: generator
    content: Diplodoc Platform v5.52.0
  - property: og:type
    content: article
  - property: article:section
    content: Настроить очередь
  - property: og:title
    content: Как изменить описание очереди
  - property: article:tag
    content: Базовая инструкция
alternate:
  - https://yandex.ru/support/tracker/en/manager/edit-queue-general.md
  - https://yandex.ru/support/tracker/ru/manager/edit-queue-general.md
  - href: en/manager/edit-queue-general.md
    type: text/markdown
    title: Markdown version
  - href: ../llms.txt
    type: text/markdown
    title: llms.txt
title: How to set up the basic parameters of a queue
description: Follow this guide to set up the basic parameters of a queue.
---
> **Documentation Index:** Fetch the complete configuration index at https://yandex.ru/support/tracker/en/llms.txt


# Changing queue description

{% note warning "" %}

* By default, [only the queue owner](https://yandex.ru/support/tracker/en/manager/queue-access.md) can configure a queue.
* You cannot change the [queue key](https://yandex.ru/support/tracker/en/manager/create-queue.md#key).

{% endnote %}

To set up the basic parameters of the queue:

1. <!-- source: en/_includes/transition-page.md -->
   In the left-hand panel, click ![](../_assets/svg/queues-ni.svg) **Queues** and select a queue. {#queue}
   <!-- endsource: en/_includes/transition-page.md -->

1. <!-- source: en/_includes/transition-page.md -->
   In the top right corner of the queue page, click ![](../_assets/svg/settings.svg)</svg> **Queue settings**. {#settings}
   <!-- endsource: en/_includes/transition-page.md -->

1. Go to the **Basic** tab.

1. Configure the basic parameters of the queue:
    * **Queue name**.
    * **Description**: The description appears below the queue name on the queue page.
    * **Access denied message**. Shown to the user when they lack permission to access the issue or queue.


    * **Show users viewing the issue**: Enable this option to show users who are currently viewing the issue. When this option is enabled, you'll see the ![](../_assets/svg/eye.svg)</svg> icon on the issue page. Hover over it to see who is viewing the issue at the same time as you. The ![](../_assets/svg/eye.svg)</svg> icon also appears in the issue list.

1. Click **Save**.

[*queuekey]: A queue key is a unique code for a queue consisting of Latin characters, for example `TEST`. The key is contained in the link to the queue and its issues, and you need to specify it in API requests and auto action settings. You can't change the key after creating the queue.