Configure the issue page in a queue

By default, only the queue owner can configure the queue.

To configure the issue page parameters in a queue:

  1. In the left-hand panel, click  Queues and select a queue.

  2. In the top right corner of the queue page, click  Queue settings.

  3. Go to the Basic tab.

  4. Under Issue page, configure the parameters:

    • Always show fields in an issue — parameters that will be displayed on the issue page regardless of the user's settings.
    • Default priority — the priority that will be used by default when creating issues.
    • Restrict issue export to reports — partially or completely restricts exporting issues to reports.
    • Reactions in issues — allow or forbid users from leaving reactions on comments in queue issues.
    • Show transition buttons from the current status under the issue name — show buttons for changing the issue status.
    • Do not link to issues from other queues by a URL — do not add a link if an issue key from another queue is inserted in the comment or issue description.
    • Copy issues inside a queue and move them from other queues to this one — if issue creation in the queue is only allowed through a form, this option allows all users with access to create issues to copy and move issues to the queue.
  5. Click Save.