Finding issues in queues
By default, the queue page displays all the issues included in the queue. To search for issues in the list, use filtering by parameters.
To save a filtered issue list to a file or copy it to your clipboard, click Export in the top right corner and select your desired format. For more information, see Exporting an issue report.
Customizing the list appearance
To see only the issues that match your selected parameters, use the filter buttons at the top of the issue list:
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If you want to hide or display certain issue fields, click Settings, select the fields, and click Apply.
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To group issues by a certain field, click No grouping above the list and select the desired field.
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To sort the issue list by a parameter, click the parameter name in the column header or select the corresponding sorting option next to the icon above the list.
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To collapse the panel with the filter list, in the upper-right corner, click Parameters.
- To use the advanced search parameters, click Add a field for filtering and select a field.
Adding search parameters
Searching by parameters
To find issues by the parameters not available in the standard filters, add search conditions.
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In the upper-right corner of the page, click Parameters. A panel with the specified filtering parameters will be shown under the search bar.
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Click the icon Add a field for filtering.
To find a local field of a particular queue, enter the queue key and a period before the field name (for example,
DEVS.Tester). -
Select an issue parameter, then set its value and click Save
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If you need to refine the search conditions, add more parameters.
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To search for issues by name, use the Search by issue name field.
You can use this field only for issue search by name. To find an issue by key, use Search in the left panel. For more information, see Finding issues by key or name.
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To display only completed issues, only incomplete issues, or all issues that match your filter, click Issues: Not completed in the left corner and select the option you need.
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You can reset the search parameters by clicking Reset above the issue list.
For example, you can search issues by their name or description.
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To find issues that contain a particular phrase in their name, add the Issue parameter to your search and enter the text to search for.
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To find issues that contain a particular phrase in their description, add the Description parameter to your search and enter the text to search for.
Query language
If you cannot set search conditions using the issue parameters, use the request:
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Click Query language in the upper-right corner. All the search parameters that you set by quick filters and conditions, will be shown in the search bar.
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Use the query language to add parameters.
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Click Apply.
Any issues that don't meet your criteria are filtered out of the list.