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    • About Yandex Tracker
    • Getting started
    • Roles and access rights
    • Enabling and managing access
    • Examples of workflow setup
    • Configuring a queue
    • Working with issues
    • Managing issues using an Agile board
    • Projects, portfolios, and goals
    • Finding issues
    • Notifications and subscriptions
    • Yandex Tracker mobile app
    • Reports
    • Automations
    • Issue and comment templates
    • Configuring an SLA for issues
    • Integration with other services
      • Email
      • Yandex Forms
      • Yandex Wiki
      • Messengers
        • Telegram
        • Yandex Messenger
      • Repositories
      • Audit logs
      • Setting up links to external applications
      • Developer tools
      • Tracker MCP server
      • Tracker CLI
    • Plugin catalog
    • Plugin development platform
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    • Managing a Yandex Identity Hub organization
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    1. Integration with other services
    2. Messengers

    Integration with messengers

    By using messengers, you can quickly notify your employees about important events. If a messenger has an API, you can use Tracker to set up a trigger that sends HTTP requests to the messenger API when certain events occur. For example, this might be handy when a severe error occurs in your queue.

    Let's look at how we can set up triggers that send notifications to messengers:

    • Telegram

    • Yandex Messenger

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