---
metadata:
  - name: generator
    content: Diplodoc Platform v5.54.2
  - property: og:type
    content: article
  - property: article:section
    content: Мобильное приложение Трекера
  - property: og:title
    content: Создать задачу
  - property: article:tag
    content: Базовая инструкция
alternate:
  - https://yandex.ru/support/tracker/en/mobile/create-ticket.md
  - https://yandex.ru/support/tracker/ru/mobile/create-ticket.md
  - href: en/mobile/create-ticket.md
    type: text/markdown
    title: Markdown version
  - href: ../llms.txt
    type: text/markdown
    title: llms.txt
---
> **Documentation Index:** Fetch the complete configuration index at https://yandex.ru/support/tracker/en/llms.txt


# How to create an issue

<!-- source: en/_includes/create-issue.md -->
You can create issues in any of the available [queues](*queue). Select the queue so that its subject corresponds to the issue's subject. If you do not know which queue to create your issue in, check with the project manager or your company's admin.

Each new issue is automatically assigned a key, which is a unique code that helps you easily find the issue. The issue key consists of the [queue key](*queuekey) and the issue number (for example, `TEST-123`). You'll find the key above the issue's title on the issue page.

You can use the key to navigate to the issue page via a link (for example, `https://tracker.yandex.com/TEST-123`) or reference that issue by pasting its key in a comment or in the description of another issue.
<!-- endsource: en/_includes/create-issue.md -->

## Creating an issue {#create-task}

To create an issue:

1. <!-- source: en/_includes/open-personal-settings.md -->
   Go to the home page ![](../_assets/svg/home.svg)</svg>. {#home}
   <!-- endsource: en/_includes/open-personal-settings.md -->

1. Click ![](../_assets/svg/create-task.svg)</svg> in the bottom right corner.

1. Select the queue to create your issue in.

1. Choose how to create an issue:

    {% list tabs %}

    - Standard method

        1. If you have [issue creation forms](https://yandex.ru/support/tracker/en/manager/attach-form.md) set up in the queue, select **No form**.

        1. Enter the issue name and description. Use [YFM markup](https://yandex.ru/support/tracker/en/user/markup.md) to format text.

        1. Select an assignee for the issue.

        1. Click **Create**. A new issue page will open.

        1. [Edit](https://yandex.ru/support/tracker/en/mobile/edit-ticket.md) the issue details:

            * Under **Parameters**, specify the issue [parameters](https://yandex.ru/support/tracker/en/user/create-param.md#default-fields) such as type, priority, and deadline.

            * Under **Links**, [add links to other issues](https://yandex.ru/support/tracker/en/mobile/ticket-links.md#add-link) or [create sub-issues](https://yandex.ru/support/tracker/en/mobile/ticket-links.md#create-subtask) if needed.

        1. To [attach files or images to an issue](https://yandex.ru/support/tracker/en/mobile/attach-file.md):
           1. Click the issue description, then select **Edit**.
           1. Tap ![](../_assets/svg/icon-file.svg)</svg> and attach some files.

    - Using a form

        1. If the queue is [connected to Yandex Forms](https://yandex.ru/support/tracker/ru/manager/forms-integration#link-form), select a form to create your issue.

        1. Fill in the fields and tap **Submit**.

        A new issue will be created based on the entered data.

    {% endlist %}

You can also create a new issue on the [page of an existing issue, under **Links**](https://yandex.ru/support/tracker/en/mobile/ticket-links.md).


## Creating a copy of an issue {#clone}

To create a copy of an existing issue:

1. <!-- source: en/_includes/copy-issue.md -->
   Open the issue that you want to copy. {#open-issue}
   <!-- endsource: en/_includes/copy-issue.md -->

1. Tap ![](../_assets/svg/actions.svg)</svg> in the top right corner and select **Copy issue**.

1. <!-- source: en/_includes/copy-issue.md -->
   Select the queue where you want to create a copy of the issue. {#select-queue}
   <!-- endsource: en/_includes/copy-issue.md -->

1. <!-- source: en/_includes/copy-issue.md -->
   Choose the options for copying the issue:

     * To save the issue parameters, enable the **Copy parameter values** option. If some parameters are missing from the target queue (such as versions or components), they remain empty.

        {% note warning "" %}

        If the issue has the [local field](https://yandex.ru/support/tracker/en/local-fields.md) values specified, they will be reset when copying the issue to a different queue.

        {% endnote %}

     * To establish a link between the issue and its copy, enable the **Link issues after copying** option.

     * To add the files attached to the original issue to its copy, select **Copy files and attachments**.
   <!-- endsource: en/_includes/copy-issue.md -->

1. <!-- source: en/_includes/copy-issue.md -->
   Click **Copy**. {#copy-button}
   <!-- endsource: en/_includes/copy-issue.md -->

You can open the issue's copy from the notification bar at the bottom of the screen.