Link Tracker to other services

You can link Tracker to other services from the Yandex 360 for Business ecosystem and to popular repositories: GitHub, GitLab, and Bitbucket.

Integrations help you avoid manual data transfers, create issues faster, and get important updates where your team works.

Service

Integration benefits

When to use

How to set up

 Yandex Forms

A submitted form automatically becomes an issue in the required queue. Customers don't need access to Tracker: they fill out the form, and you get an issue with ready-made data

If you need to accept templated issues: support requests, customer inquiries, work briefs

Integration with Forms

 Yandex Wiki

Insert a link to a Tracker page on Wiki, and it will turn into a design element with useful information, such as name, status, and assignee name

If you maintain a knowledge base in Wiki and want to show the current work status

Works by default

 Yandex Mail and other email aggregators

An incoming email automatically becomes an issue in the required queue, and a comment on the issue becomes a reply email

If some requests come by email: from customers, contractors, or external clients

Integration with Mail

 Yandex Calendar

Your calendar of events will appear on the dashboard

If you plan your day in Calendar and want to see meetings and issues on one screen

Integration with Calendar

 Yandex Messenger

Get Tracker notifications in Messenger: about new issues, approaching deadlines, and other events

If the team works in a chat and wants to learn about issue changes faster

Integration with Messenger

Repositories

Commits from GitHub, GitLab, or Bitbucket will be displayed in Tracker issues. To link a commit to an issue, specify the issue key in the commit message

If the team does development and wants to see which code changes relate to an issue

Integration with repositories