How to organize issues in Yandex Tracker

Any project or process is easier to manage when your work is organized. Breaking down and grouping your issues are among key methods to put your things in order.

Decomposition is breaking larger project chunks into standalone issues and sub-issues. When the workload is broken down into smaller issues, it's much easier to evaluate their complexity and required resources, distribute the issues across assignees, and schedule deadlines. In Yandex Tracker, you can decompose your issues using links. For example, you need to implement a new feature in your product, which implies resolving multiple smaller issues. For such cases, you can create a New feature parent issue and link sub-issues to it.

Grouping issues is useful, for example, to estimate the workload at different project stages or specify the scope of responsibility for teams and individual employees.

There are several ways to organize issues in Yandex Tracker. You can use them individually or combine them.

Issue queues

A queue is a dedicated space for issues that belong to the same pipeline or relate to the same product. Queues can also be used as an issue list meant for a specific team or department.

Queues enable you to order your issues and see who is responsible for their execution. For example, you can create individual queues for your HR department, project team, and support team.

You can set up an independent issue workflow in each queue. To configure a workflow, you need to define the issue stages (statuses) and their sequence within the queue. Yandex Tracker provides queue templates for common workflows.

Links between issues

In Yandex Tracker, you can link issues to each other. Links help decompose issues and denote issue hierarchy. How to edit issue links

Epics and user stories

In Agile development, epics and user stories represent large chunks of work that are broken down into smaller tasks. To create epics and user stories in Yandex Tracker, use the Epic and Story issue types. How to use epics and user stories

Projects

Use projects to group issues with the same deadline and lead. Projects may include issues from different queues. How to work with projects

Components

Components help you group issues in a queue that relate to the same topic. When managing issues with components, you can set up a default assignee and access rights. How to set up components

Versions

Versions help you group issues within the same queue based on the product version they belong to. How to set up versioning

Tags

A tag is a type of label that can be added manually to any issue. You can use tags to group issues by any attribute and then search for issues with preset tags. To add tags to an issue, edit the Tags parameter.

To edit or remove a tag, contact Yandex Tracker support