---
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    content: Diplodoc Platform v5.54.2
  - property: og:type
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  - property: article:section
    content: Примеры настройки процессов
  - property: og:title
    content: Настроить интеграцию со сторонними системами
  - property: article:tag
    content: Базовая инструкция
alternate:
  - https://yandex.ru/support/tracker/en/support-process-integration.md
  - https://yandex.ru/support/tracker/ru/support-process-integration.md
  - href: en/support-process-integration.md
    type: text/markdown
    title: Markdown version
  - href: llms.txt
    type: text/markdown
    title: llms.txt
---
> **Documentation Index:** Fetch the complete configuration index at https://yandex.ru/support/tracker/en/llms.txt


# Configuring integration with third-party platforms

If you want to integrate third-party software into Tracker (such as a CRM system or call center software), use the Tracker API. For example, you can use the API to create issues in Tracker and then add additional information from third-party software. For more information about the Tracker API features, see the [API reference](https://yandex.ru/support/tracker/en/api-ref/about-api.md).

You can use [triggers](https://yandex.ru/support/tracker/en/user/create-trigger.md) if you want to transfer data collected in Tracker to another environment (such as sending notifications to another messenger). See how to set up triggers in [Integration with messengers](https://yandex.ru/support/tracker/en/messenger.md).