Copying an issue

To create a new issue based on an existing one, use the copy feature. You can copy issues to any queue that you can access.

To copy an issue:

1. Open the issue that you want to copy.

2. In the top right corner, select Actions → Copy issue.

3. Select the queue where you want to create a copy of the issue.

4. Choose the options for copying the issue:

   • To save the issue parameters, enable the Copy parameter values option. If some parameters are missing from the target queue (such as versions or components), they remain empty.

     If the issue has the local field values specified, they will be reset when copying the issue to a different queue.

   • To establish a link between the issue and its copy, enable the Link issues after copying option.

   • To add the files attached to the original issue to its copy, select Copy files and attachments.

5. Click Copy.

You can open the issue's copy from the notification bar in the bottom right corner of the page.