Creating a template

To create an issue or comment template:

1. In the left-hand panel, click  Settings ⟶ Templates. You can also follow the link: https://tracker.yandex.com/settings/templates/issues.

2. Click  Create in the top right corner.

3. Select a template type:

   • Issue template
   • Comment template

4. Enter the template name and description.

5. To allow the use of the template only in a specific queue, select Only display the template in a specific queue.

6. Fill in the template parameters the same way as when creating a new issue or comment.

7. Click Save.

The new template will be available on the template page.

Sharing a template

To be sure that other users can use your template:

1. Set up shared access to the template.

2. Ask your colleagues to enable your template on the Manage templates page.