Finding my issues

To find the issues you're working on, use the system filters preset. The filters return the lists of issues where you were specified as an assignee, author, or in other roles. To search for issues in the list, use standard filters or add search criteria.

To save a filtered issue list to a file or copy it to your clipboard, click  Export in the top right corner and select your desired format. For more information, see Exporting an issue report.

Using standard filters

Find your issues using preset filters.

1. Go to the page with the issue list. To do this, open  Issues in the left panel or follow the link.

2. Select a filter from the list at the top of the page:

   • Favorite issues: Issues that you added to Favorites.

   • All my issues: Issues that list you as the author, assignee, or follower.

   • Created by me: Issues that you created.

   • Assigned to me: Issues where you are the assignee.

   • Followed by me: Issues where you are on the follower list.

   • Needs response: Issues to which you were summoned.

   • Deadline approaching: Issues that list you as the author, assignee, or follower and where:

     • Deadlines have passed in the last two weeks.

     • The deadline will be due within a month.

3. To open the issue list in a new tab, click Full list of filtered issues.

Customizing the list appearance

To see only the issues that match your selected parameters, use the filter buttons at the top of the issue list:

• If you want to hide or display certain issue fields, click  Settings, select the fields, and click Apply.

• To group issues by a certain field, click  No grouping above the list and select the desired field.

• To sort the issue list by a parameter, click the parameter name in the column header or select the corresponding sorting option next to the icon above the list.

• To collapse the panel with the filter list, in the upper-right corner, click  Parameters.

• To use the advanced search parameters, click  Add a field for filtering and select a field.

Adding search parameters

Searching by parameters

To find issues by the parameters not available in the standard filters, add search conditions.

1. In the upper-right corner of the page, click  Parameters. A panel with the specified filtering parameters will be shown under the search bar.

2. Click the icon  Add a field for filtering.

   To find a local field of a particular queue, enter the queue key and a period before the field name (for example, DEVS.Tester).

3. Select an issue parameter, then set its value and click Save

4. If you need to refine the search conditions, add more parameters.

5. To search for issues by name, use the Search by issue name field.

   You can use this field only for issue search by name. To find an issue by key, use  Search in the left panel. For more information, see Finding issues by key or name.

6. To display only completed issues, only incomplete issues, or all issues that match your filter, click Issues: Not completed in the left corner and select the option you need.

7. You can reset the search parameters by clicking Reset above the issue list.

For example, you can search issues by their name or description.

• To find issues that contain a particular phrase in their name, add the Issue parameter to your search and enter the text to search for.

• To find issues that contain a particular phrase in their description, add the Description parameter to your search and enter the text to search for.

Query language

If you cannot set search conditions using the issue parameters, use the request:

1. Click  Query language in the upper-right corner. All the search parameters that you set by quick filters and conditions, will be shown in the search bar.

2. Use the query language to add parameters.

3. Click Apply.

Any issues that don't meet your criteria are filtered out of the list.