Viewing issue change history
Any changes to an issue are saved in the History. To view issue change history:
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Open the issue page.
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Below the issue description and to the right of the Comments tab (selected by default), select the History tab.
The revision history saves:
- Names of the updated parameters.
- Parameter values before and after the update.
- Names of update authors.
- Date and time when the changes were made.
Sorting entries
By default, entries in the revision history are listed chronologically.
To change the order of entries, click Newest first to the right of the History tab.
The issue comments will also be reordered.
How to filter entries
If your history contains too many issues, you can always hide some of them with filters. You'll see the buttons above the list of events in the History tab.
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Events. All events are selected by default. You can exclude specific events from the list.
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Period. Set the date range for the event list.
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Users. Filter the list by event authors:
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Robots only. The history will only show entries about robot actions.
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Employees only. The history will only show entries about user actions.
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Select from list. Start typing the user's name or login and select them from the list. You can add multiple users to the filter.
The history will only show entries about actions of specific authors.
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If a history entry includes multiple events, with at least one of them matching the filter, the complete entry with all events will be shown.
Managing filters
Filter settings apply only to the current issue, and they reset when you refresh the page.
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To reset the settings of a single filter, click next to the filter.
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To reset all filters, click next to the filter list.
Issue lifecycle chart
A chart under History visualizes issue status updates and its lifecycle duration. Click to expand the widget and see the total time the issue remained in each status.
You can also use the chart to navigate through History. To view a status update entry:
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Click the status bar.
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In the pop-up window, click the initial or final event.
You'll see the issue's date created and date updated above the issue name at the top of the page.