How to set up subscriptions

Use the Yandex Tracker notification builder to set up subscriptions with detailed and flexible conditions for sending notifications.

With subscriptions, you can:

• Receive notifications about events in issues, projects, and portfolios.

• Select a channel for receiving notifications.

• Use templates to quickly create a new subscription.

• Share a link to your notification rule.

Creating a new subscription

To create a new rule for notifications:

1. On the left panel, click Settings → Notifications .

2. Click Add subscription.

3. Think up a name for the subscription. It will appear in emails and help sort all emails by subscription into a single folder. For more information on how to set up mailbox folders, read this guide.

4. Select the object you want to receive updates about:

   • Issue
   • Project
   • Portfolio

   Once saved, you can't change this setting.

5. Click Add parameters and set filter conditions for the objects you want to monitor.

6. Below, specify the events you want to be notified about. To receive notifications for all events, keep the default value.

7. Choose how to receive notifications:

   • By Email
   • Via Notification center
   • Via Digest If this is the first time you're configuring a digest subscription, set a schedule for sending it.
   • Via Mobile app You'll get push notifications in the Yandex Tracker mobile app. To use this channel, allow notifications from the Yandex Tracker app in your device settings.

   You can select multiple options.

8. Click Create subscription.

Once created, the subscription will appear on the settings page. You can edit, suspend, or remove it.

For example, if you want to receive notifications when you're assigned an issue, you can set up the following subscription conditions:

• Under When in issue:, select Where I'm specified as → Assignee.
• Under What happened:, select the Issue created and Assignee field changed events.
• Select a channel for receiving notifications.

Using a template

With templates, you can create new rules faster. You can view the available templates on the subscription creation page.

To select a template, hover over it and click Use. In the window that opens, you can reconfigure the template.

To share a template with a colleague, hover over this template and click Copy link to template.

Enabling notifications about your own actions

By default, you don't receive notifications for changes you make. To enable notifications about your own actions:

1. On the left panel, click Settings → Notifications .

2. Click above the subscription list on the right and enable the Notify about my actions option.

Resetting values to defaults

To be notified of only the most important events, reset the notification settings to the system settings. To do this, in the upper-right corner of the page, click → Reset to defaults.

Sharing the settings

To share a link to the form with preset subscription settings:

1. Click the subscription name.
2. In the top right corner of the window that opens, click Copy link.

Users you send the link to can click Duplicate to yourself and create a subscription with these settings.

Editing a subscription

1. Open the subscription settings using one of these methods:

   • Click the subscription name.
   • In the subscription line, click Actions → Edit.

2. Edit the subscription settings and click Save.

Deactivating a subscription

You can deactivate or remove any subscription, except the Invited to comment or reply system rule.