Queue issue list

Each issue in Tracker belongs to a queue. Queues usually include issues belonging to similar categories. These can be issues of a project, department, or team.

To view all issues in the queue, open its page:

1. On the left-hand panel, select  Queues.

2. Select a filter to show the list of queues:

   • My queues
   • Owned by me
   • Favorites
   • Recently viewed

3. If you cannot see all relevant queues, expand the list:

   • On the left-hand panel at the bottom of the page, click: Full list... for the selected filter.

   • To open all the queues available to you in Tracker, at the bottom of the window, click All queues or follow the direct link.

4. Click the name of the relevant queue.

By default, the queue page only displays active issues (the field-name-resolution: Without value option). You can customize which issues to display by using the filter by parameters buttons above the issue list.

To save a filtered issue list to a file or copy it to your clipboard, click  Export in the top right corner and select your desired format. For more information, see Exporting an issue report.

Adding a queue to Favorites

If you need quick access to a particular queue, add it to your Favorites:

1. Open the queue page.

2. At the top of the page, under the queue name, click  Add to Favorites.

To open the list of your favorite queues:

1. On the left-hand panel, select  Queues.

2. In the list on the right, select the Favorites filter.

Gantt chart for queue issues

A Gantt chart in Tracker is a tool for planning work on issues on the calendar. Gantt charts show all issues and links between them. You can learn more about Gantt charts for issue queues here.